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Elghin GranjaEG
Open to opportunities

Elghin Granja

@elghingranja

I’m a customer service agent who sets appointments and thrives under pressure.

Nicaragua
Message

What I'm looking for

I’m looking for a customer-focused role where I can handle appointments, support clients, and grow with a team that values quality, communication, and continuous improvement.

I’m a customer service agent with experience supporting customers through Stubhub and Viagogo, and working in an optical medical BPO environment. I handle appointment setting and medical appointment scheduling while maintaining strong performance under pressure.

I also bring administrator experience from Gym Live Fitness, working with a team and aiming to do my best every single day. With a constant desire to grow and improve professionally and as a person, I focus on reliable service, clear communication, and continuous improvement.

Experience

Work history, roles, and key accomplishments

SV

Customer Service Agent Representative

StubHub and Viagogo

Jan 2025 - Jan 2026 (1 year)

Worked as a customer service agent representative for StubHub and Viagogo.

GF

Gym Administrator

Gym Live Fitness

Jan 2022 - Present (4 years 6 months)

Administered operations for Gym Live Fitness.

Education

Degrees, certifications, and relevant coursework

PV

Pureza de María Villa Venezuela

High School Diploma, High School

Graduated from Pureza de María Villa Venezuela at the high school level.

UN

UNI-IES

Architecture, Architecture

Studied architecture at UNI-IES.

EA

English Academy

English Language Training, English

Completed studies/training at an English Academy.

Tech stack

Software and tools used professionally

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