Georgios Argyriou

Oversaw key international accounts, maintaining continuous client communication and ensuring high satisfaction levels. Participated in international exhibitions, building valuable relationships with potential clients and business partners. Proactively reached out to leads via outbound calls, successfully acquiring new clients across European markets.

Managed high revenue accounts by providing training and customer support. Provided direction and support to the team and ensured the timely and accurate processing of all offline work queues. Supported organisational strategy and led a culture of continuous improvement, while increasing partner’s satisfaction by 4% for the EMEA region for Prague headquarters.

Delivered subject matter expertise to relocation and partner support agents, while escalating issues, conducting root cause analysis, and introducing continuous improvements. Measured operational effectiveness by supporting and monitoring KPIs and reporting tools. Played an instrumental role in launching replicon cloud-based time tracking software for the Service Centre in Prague.

Managed a large team and supported key partners in optimizing their product offerings in the online marketplace. Managed to on-board more than 900 properties over a year as well as trained partners and hoteliers to operate their online extranet system. Increased partner satisfaction and retention by [X%] through effective account management and proactive relationship-building.

Supervised the development and timely delivery of projects. Coordinated with the inventory manager to organise orders of goods, delivery time, and payments. Spearheaded the management of customer care department and administered accounts of customers from North Europe and UK.

Led a team to successfully manage international accounts, addressing client needs and ensuring a smooth onboarding process for new clients. Developed and implemented cross-functional sales strategies that increased customer engagement and retention across Europe. Innovated and applied e-commerce solutions to increase sales performance, staying ahead of trends in the logistics.

Led the execution of e-commerce sales strategies, acquiring high-volume clients across Europe and China. Continuously optimized sales processes by testing, iterating, and using data-driven insights, resulting in a significant increase in client acquisition and revenue growth. Identified new growth opportunities and solved complex challenges through hands-on involvement, driving business performanc

Coordinated delivery of software licenses to International companies. Supported a SAAS function and managed a wide range of operational functions, including managing pricing system, quotes and invoices to customers. Ensured high levels of client satisfaction by promptly addressing concerns and resolving escalations, leading to a significant increase in client retention.

Undertook coursework in Marketing Planning, Operation Management, and Project Management through distance learning.

Studied a range of economic topics including Econometrics, Macroeconomics, Microeconomics, and Political Economy of the European Union. Completed a final project on the effects of minimum wage.