Georgina Bruce-Appiah

With over 8 years of diverse experience in human resources, sales, and operations management, I am a results-driven professional dedicated to enhancing organizational effectiveness. I hold a Bachelor's degree in Business Administration with a focus on Human Resources Management from Methodist University, Ghana. My career has been marked by a commitment to excellence, where I have successfully managed multiple projects while ensuring high levels of accuracy and client satisfaction.

Currently, I serve as the Human Resources & Operations Manager at BPO Homes USA, where I monitor customer service levels, oversee payroll systems, and develop strategies for talent acquisition. My role involves collaborating with senior management to align operational strategies with organizational goals. I am adept at identifying training needs and facilitating development programs, ensuring that our team is equipped to meet the challenges of a dynamic business environment.

My previous roles as an Appointment Setter and Customer Care Representative have honed my communication and problem-solving skills, enabling me to thrive in fast-paced settings. I am passionate about leveraging my interpersonal skills to contribute to team success and drive company objectives forward.