Open to opportunities

Peggy Gbedzie

@peggygbedzie

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Dedicated HR professional and administrative specialist skilled in recruitment and client relations.

Ghana

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What I'm looking for

I am seeking a role in HR or administration where I can drive recruitment excellence, support team operations, and grow professionally within an innovative, collaborative company.

I am a dedicated HR professional and administrative specialist with hands-on experience across recruitment, client relations, and office management. I have supported HR operations, coordinated interviews, conducted candidate screening and background checks, and maintained employee records.

My background includes customer-facing sales and service roles where I developed strong communication, negotiation, and problem-solving skills. I have experience preparing reports, managing diaries, organizing meetings, and handling travel arrangements for managers.

I have worked on contract and permanent roles for organisations including Ghana HR Solutions, KPMG (contract), and companies in sales and financial services, consistently meeting targets and adding operational value. I am proficient in Microsoft Word, Excel, PowerPoint and Outlook, and I adapt quickly to new systems and processes.

I am seeking a role where I can contribute to a high-performing team, take initiative in process improvement, and continue to grow my HR and administrative capabilities in a competitive, innovative environment.

Experience

Work history, roles, and key accomplishments

Current

HR Executive

Current

Ghana HR Solutions

Mar 2024 - Present (1 year 7 months)

Coordinated day-to-day HR recruitment operations, screened CVs and scheduled interviews, and prepared contracts and proposals while maintaining employee records and managing insurance enrollments.

Recruitment HR & Administration Onboarding Background Checks

Administrative Assistant

GreatMan Construction

Apr 2023 - Aug 2024 (1 year 4 months)

Served as point of contact between management and clients, prepared reports, organized meetings and minutes, prioritized workloads and addressed customer complaints on a contract basis.

Office Administration Meeting Coordination Minute Taking Report Preparation Customer Service Prioritization Correspondence Management

Sales Representative

MFI Ghana

Sep 2023 - Feb 2024 (5 months)

Prospected and engaged clients for printers and photocopiers, negotiated pricing and contracts, and gathered customer feedback to inform product and marketing improvements, achieving sales targets.

B2B Sales Lead Generation Negotiation Product Knowledge Customer Feedback Market Research Contracts Competitor Analysis

Personal Assistant

KPMG

Jan 2023 - Mar 2023 (2 months)

Supported executives by managing correspondence and calls, coordinating travel arrangements, and taking dictation and minutes during a short-term contract role.

Executive Support Travel Coordination Calendar Management Minute Taking Confidentiality

Receptionist / Secretary

Virtual Infosec Africa

Aug 2022 - Dec 2022 (4 months)

Managed general office administration, greeted clients, handled calls and correspondence, and organized meetings while maintaining prioritized workloads.

Office Administration Meeting Support Minute Taking Customer Service

Customer Service Representative

Bluetown Ghana

Apr 2022 - Jul 2022 (3 months)

Answered product inquiries, processed orders and transactions, resolved issues and technical problems, and collected and analyzed customer feedback to improve service.

Customer Support Order Processing Technical Troubleshooting Customer Feedback Communication CRM

Independent Sales Officer

Izwe Savings and Loans

May 2021 - Mar 2022 (10 months)

Engaged clients virtually and in-person to sell financial products, built and maintained a sales pipeline, and consistently worked to achieve daily and monthly sales targets.

Financial Products Lead Generation Client Meetings Pipeline Management Relationship Building