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Naa-Ami Abbey

@naaamiabbey

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Detail-oriented HR professional with expertise in data management.

Ghana

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What I'm looking for

I seek a role in a collaborative environment that values HR innovation and employee engagement.

I am a highly motivated HR professional with over four years of experience in human resources and administration, complemented by more than a year in data management. My career has been marked by a commitment to enhancing HR operations, ensuring compliance, and fostering a positive work environment. I have successfully managed employee onboarding processes, maintained HRIS systems, and provided comprehensive support to employees across multiple branches.

At the Social Security and National Insurance Trust, I captured and managed data for over 1000 members, significantly improving compliance and payroll accuracy. My role involved resolving member complaints and ensuring data integrity, which led to a 30% increase in compliance with legal requirements. I am dedicated to leveraging my skills in communication and collaboration to drive success in a remote working environment.

Throughout my career, I have demonstrated strong decision-making abilities and conflict resolution skills, ensuring that employee relations are handled with integrity and confidentiality. I am eager to contribute my expertise to a dynamic team where I can continue to grow and make a meaningful impact.

Experience

Work history, roles, and key accomplishments

Data Officer

Social Security and National Insurance Trust

Feb 2022 - Nov 2023 (1 year 9 months)

Managed data for over 1000 members' contributions, ensuring compliance and accurate payroll processing. Facilitated new registrations and resolved member complaints, significantly improving data integrity and operational efficiency.

Data Management HRIS Customer Service Compliance Payroll Processing Communication Problem Solving

HR / Administrative Officer

Ghana Free Zones Authority

Apr 2018 - Apr 2022 (4 years)

Provided comprehensive HR support across multiple branches, enhancing employee onboarding and training processes. Ensured compliance with labor laws and improved performance appraisal completion rates.

Employee Onboarding HRIS Management Compliance Performance Management Communication Conflict Resolution Administrative Support

Teaching and Research Assistant

University of Ghana Business School

Sep 2015 - Jul 2016 (10 months)

Designed lecture materials and taught marketing courses to undergraduate students while conducting primary research and supporting administrative tasks.

Teaching Research Curriculum Design Marketing Communication Administrative Support Presentation Skills Time Management

Business Assistant Intern

Chique Rentals and Décor

Aug 2013 - Aug 2013 (0 months)

Assisted the Managing Director in daily operations, resolving customer complaints and implementing strategies that expanded business operations significantly.

Customer Service Administrative Support Business Operations Problem Solving Communication Team Coordination Time Management

Customer Service Intern

Ecobank Ghana

Oct 2012 - Oct 2012 (0 months)

Facilitated account openings and improved customer service by understanding client needs, contributing to a significant increase in the customer base.

Customer Service Account Management Communication Problem Solving Administrative Support Data Entry