Open to opportunities

LOVINA OKOYE

@lovinaokoye

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Experienced HR and administrative manager driving operational excellence.

Nigeria

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What I'm looking for

I seek a role where I can lead HR and administrative functions, improve processes, mentor teams, and contribute to organizational growth in a collaborative, compliant, and results-driven environment.

I am an organized, proactive HR and administrative leader with over four years' experience supporting executives, managing HR functions, and overseeing administrative operations across finance, commerce, and corporate environments. I excel at streamlining processes, coordinating cross-functional teams, and maintaining confidentiality while delivering results in fast-paced settings.

I have led recruitment and onboarding, developed HR policies, managed payroll and performance tracking, and delivered measurable operational improvements such as cost reductions and high first-contact resolution rates. I bring strong software proficiency, performance management experience, and a calm, solutions-oriented approach to foster collaboration and improve productivity.

Experience

Work history, roles, and key accomplishments

Human Resources Manager

Fexda Limited

Jan 2025 - Sep 2025 (8 months)

Managed HR and administrative functions including recruitment, policy compliance, performance appraisals, payroll support, and employee relations, improving onboarding efficiency and supporting staff well-being.

Recruitment HR Policies Onboarding Payroll Administration Performance Management Employee Relations HR Compliance

Unit Manager

United Bank for Africa

Jan 2024 - Nov 2024 (10 months)

Managed a team of 25+ employees handling customer interactions, achieved a 95% first-contact resolution rate, and generated reports that identified opportunities to reduce operational costs by 65%.

Team Leadership Customer Service CRM KPI Tracking Reporting Cross Selling Quality Assurance Cost Optimization

Executive Assistant

Gee Max Light Ventures

Jan 2021 - Dec 2023 (2 years 11 months)

Supported the CEO with complex calendar and travel management, prepared agendas and high-accuracy communications, and managed confidential documents to enable timely executive decision-making.

Executive Support Calendar Management Travel Coordination Meeting Preparation Confidentiality document preparation Event Coordination

Operations Manager

Gee Max Light Ventures

Jan 2021 - Dec 2023 (2 years 11 months)

Oversaw daily operations, procurement, inventory and vendor relationships, supervised staff and contractors, and implemented process improvements to increase operational efficiency.

Operations Management Procurement Inventory Control Vendor Management Staff Supervision Process Improvement Reporting

Administrative Officer

Government Secondary School Ogbia

Mar 2020 - Mar 2021 (1 year)

Provided administrative support and taught business-related subjects, organized school events, and maintained accurate student and school records during national service.

Administrative Support Teaching Records Management Event Coordination Data Entry Communication Office Management

Administrative Officer

God's Own and Sons

Aug 2019 - Feb 2020 (6 months)

Managed reception duties, document handling, supplies and maintenance coordination, and supported bookkeeping and data entry to ensure smooth office operations.

Reception Document Management Data Entry Bookkeeping Office Administration Customer Service