Chinaza Osonwa

Set strategic vision and led cross-functional teams across operations, finance, marketing, and business development to scale the organization and secure investor and partner relationships.

Supervised daily office operations and administered HR functions including payroll processing, benefits administration, compliance, and employee relations to ensure timely and accurate compensation.

Supported PR operations by maintaining media databases, drafting communications, managing CEO social accounts, and handling payroll tasks to streamline agency workflows and reporting.

Supervised store operations and production activities, managed inventory and restocking, delegated staff duties, and implemented initiatives to boost employee morale and customer satisfaction.

Managed reception duties, directed calls and visitors, maintained records, supervised brand ambassadors, and compiled sales reports to support front-office operations.

Performed reception and sales duties including managing incoming calls, handling payments and deposits, compiling agent payment reports, and providing a professional first point of contact.

Pursuing a Bachelor of Science in Mass Communication focusing on media studies and communication principles.

Completed a Diploma in Mass Communication covering journalism, public relations, and media production.