GEORGE VIJU

Client-facing technical professional with an MSc in Advanced Mechanical Engineering from the University of Leeds (UK), currently working in a remote US-shift role managing a pipeline of 40–50 active client opportunities and 5–10 recurring accounts across global engineering and laboratory operations. Experienced in end-to-end client lifecycle management, including requirement analysis, RFQ preparation, quotation review, vendor coordination, and deal closure using CRM systems.

I have executed outbound winback campaigns targeting 300+ lapsed clients, generating 10–20 qualified leads and achieving approximately 5% reactivation, alongside ongoing lead generation through multi-channel outreach. My role requires translating complex technical requirements into executable testing scopes across mechanical, thermal, chemical, biological, and tribological domains while coordinating with internationally distributed laboratories.

Previously worked in a UK banking environment at Lloyds Bank, delivering customer service in a regulated financial setting, handling customer queries, and ensuring compliance with strict operational standards. Combined with my engineering internship experience in CFD analysis and aerodynamic optimisation, I bring a unique blend of technical depth, structured problem-solving, and client communication skills.

I am particularly interested in roles within Customer Success, Technical Account Management, and Solutions Engineering where I can bridge technical systems and client needs in global, remote-first environments.