At Accenture Solutions Private Limited, I deliver omnichannel support to global clients and turn incoming technical and customer support inquiries into consultative sales opportunities. I also use de-escalation strategies to resolve complex disputes and support lasting customer relationships.
Previously, at Syscon Instruments Private Limited, I worked on B2B outreach and technical marketing, translating product features into benefit-driven materials and organizing demonstrations and trade shows. At Toyotetsu India Private Limited, I supported New Product Development and designed jigs, fixtures, and press tools using CAD.
