Genaye Samuel
@genayesamuel
Dedicated referral specialist with strong communication and organizational skills.
United StatesWhat I'm looking for
I am a dedicated professional with extensive experience in the healthcare sector, particularly in referral coordination and patient communication. Over the past several years, I have honed my skills as a Referral Specialist at Jessie Trice Community Health Center, where I successfully coordinated specialist referrals and educated patients on the referral process. My ability to communicate effectively with both staff and patients has been key to ensuring smooth operations and high levels of patient satisfaction.
In addition to my role at Jessie Trice, I have held various positions that have strengthened my organizational and data management skills. As a Data Entry Clerk at Ocean Bank, I managed large volumes of documents and ensured accurate data entry under tight deadlines. My previous experience as a Medical Operator and Referral Coordinator has equipped me with a solid understanding of medical terminology, insurance processes, and the importance of timely communication in healthcare settings. I am committed to leveraging my skills to contribute positively to any organization I join.
Experience
Work history, roles, and key accomplishments
Referral Specialist
Jessie Trice Community Health Center
Nov 2021 - Oct 2023 (1 year 11 months)
Coordinated outgoing specialist referrals, communicated new policies, educated patients on referral processes, and trained new employees. Managed incoming calls, verified insurance eligibility, and followed up on referrals and authorizations.
Data Entry Clerk
Ocean Bank
Jun 2021 - Sep 2021 (3 months)
Handled scanning and sorting of documents, input client information into the database, and communicated project progress to upper management while meeting deadlines.
Medical Operator
Bay Area Medical Exchange
Jul 2019 - Mar 2020 (8 months)
Managed outbound and inbound calls to confirm patient information and prescriptions, assisted patients during off-hours, and verified patient data in the database.
Medical Referral Coordinator
Neurospine Institute LLC
Nov 2017 - Jan 2018 (2 months)
Authorized medical imaging, processed referrals, confirmed patient information, and coordinated with staff for patient care and insurance verifications.
DME Referral Coordinator
Integrated Homecare Services
Dec 2016 - Dec 2017 (1 year)
Coordinated durable medical equipment delivery, confirmed diagnoses, validated Medicare guidelines, and facilitated patient care through communication with healthcare providers.
Education
Degrees, certifications, and relevant coursework
BUBethune-Cookman University
Bachelor of Arts, Sociology
2010 - 2014
Studied Sociology, focusing on social behavior, institutions, and the impact of society on individuals. Developed critical thinking and analytical skills through various projects and research.
Miami Killian High School
High School Diploma
2005 - 2009
Completed high school education with a focus on general studies, preparing for higher education and future career opportunities.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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