Samantha Mitchell

I’m a details-oriented healthcare administrative professional with experience in patient coordination, insurance verification, and referral processing. I’m known for managing high-volume workloads while communicating effectively with patients and providers to keep referrals moving.

In my current role as a Patient Care Coordinator/Healthcare Consultant (Remote), I manage scheduling for multiple healthcare providers to optimize appointment availability. I coordinate and process patient referrals to specialists, ensuring accuracy and timeliness, while also verifying insurance coverage and obtaining prior authorizations as required.

I’ve also strengthened my operational accuracy in billing and claims work as a Billing Specialist/Claims Process role (Apr 2023–Mar 2024). I processed high volume of claims efficiently with a focus on maintaining accuracy and minimizing errors, coordinating with finance to ensure proper posting of payments and adjustments and supporting insurance verification and patient eligibility checks.

Before that, as a Data Entry/Certified Medical Assistant (Sep 2019–Sep 2022), I supported front-back desk operations, scheduling, and check-in procedures, while entering patient and billing data accurately into computer systems. I bring medical terminology, documentation discipline, and HIPPA compliance habits to every referral, authorization, and data entry task.