Julie Grossman
@juliegrossman
Dedicated referral coordinator with strong communication and organizational skills
What I'm looking for
As a Referral Coordinator for Home Health at PeaceHealth, I excel in processing incoming hospital and community referrals, ensuring that patients receive the care they need promptly. My role involves registering patients for Home Health services, both in-person and over the phone, where I prioritize delivering exceptional customer service. I coordinate patient care with various healthcare professionals, demonstrating my ability to work collaboratively in a fast-paced environment.
Previously, I served as a Patient Access Representative in the Emergency Room, where I was responsible for checking in patients and verifying their information. My experience also includes administrative support and technical writing, where I honed my skills in data entry and client communication. With a Bachelor of Science in Business Administration/Accounting from Western Governors University, I am committed to continuous learning and professional growth.
Experience
Work history, roles, and key accomplishments
Referral Coordinator for Home Health
PeaceHealth
Sep 2022 - Present (2 years 11 months)
Processed incoming hospital and community referrals for Home Health services, including fax transcription into the Epic system. Registered patients for Home Health services in person and via phone, providing excellent customer service.
Patient Access Representative - ER
PeaceHealth
Dec 2021 - Present (3 years 8 months)
Checked in patients arriving via EMS and triaged them after verifying patient information. Completed full registrations, including insurance verification and copay collection.
Administrative Support/Technical Writing
Olsen Environment
Feb 2012 - Present (13 years 6 months)
Performed receptionist duties and served as the first point of contact for customers. Liaised with clients and third parties regarding ongoing and potential projects.
Client Services Representative/Call Center Consultant
First Independent Bank
Mar 2006 - Present (19 years 5 months)
Performed client transactions in an engaging manner and balanced cash accurately. Met and exceeded sales goals by actively listening to clients’ needs.
Education
Degrees, certifications, and relevant coursework
Western Governors University
Bachelor of Science, Business Administration/Accounting
Currently pursuing a Bachelor of Science in Business Administration with a focus on Accounting. This program is preparing me with comprehensive knowledge in business operations and financial principles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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