Open to opportunities

Jenny Truell

@jennytruell

Message

Detail-oriented medical professional with strong customer service skills.

United States

Message

What I'm looking for

I am looking for a role that enhances my knowledge and challenges my skills in a supportive environment.

I am a dedicated medical professional with extensive experience in various healthcare roles, including as a Referrals Coordinator and Medical Claims Processor. My journey in the medical field has equipped me with a robust skill set, particularly in ICD-10/CPT coding, claims processing, and exceptional customer service. I thrive in environments that challenge my abilities and allow me to contribute positively to patient care and administrative efficiency.

Throughout my career, I have demonstrated a strong attention to detail and a commitment to maintaining high standards of quality assurance. My roles have involved direct patient interaction, where I have honed my communication skills and developed a deep understanding of patient needs. I am passionate about learning new systems and enhancing my knowledge in the medical field, which drives my desire to excel in every position I undertake.

Experience

Work history, roles, and key accomplishments

Current

Referrals Coordinator

Current

IIES

Mar 2023 - Present (2 years 3 months)

Retrieved incoming data from Emergency Room Physicians. Verified communication between referred doctor and patient. Maintained numeric goals with quality assurance.

Communication Quality Assurance Emergency Medicine

Medical Claims Processor

Remedy Staffing

Jan 2022 - Present (3 years 5 months)

Obtained invoices through lists and verified all billing information for accuracy. Submitted payments and billed time efficiently.

Invoicing

Front Desk/Medical Assistant

U.S. Dermatology

May 2021 - Present (4 years 1 month)

Performed insurance verification, processed claims, and accepted payments. Assisted with biopsies and surgeries, and communicated with pharmacies regarding biologics.

Insurance Verification

Patient Services Representative

Zotec Partners

May 2019 - Present (6 years 1 month)

Processed insurance claims for all major carriers and provided technical support in accordance with company policy. Communicated patient assistance issues to Quality Assurance and Accounts Receivable.

Claims Technical Support Quality Assurance Accounts Receivable

Medical Assistant

Sherman Medical

Jul 2016 - Present (8 years 11 months)

Provided support to the head physician in administering medications to patients. Communicated with patients to gather information about their ailments, medical history, and vital signs.

Vital Signs Provider Support

Education

Degrees, certifications, and relevant coursework

Remington College

Medical Assistant, Medical Assisting

Completed a program to become a Medical Assistant, gaining essential skills for supporting healthcare professionals. This education prepared me for various medical office and clinical duties.

InterContinental University

Associate of Arts, Business Management

Obtained an Associate of Arts degree with a focus on Business Management. This program provided a foundation in business principles and administrative practices.