JTJenny Truell
@jennytruell
Detail-oriented medical professional with strong customer service skills.
United StatesWhat I'm looking for
I am a dedicated medical professional with extensive experience in various healthcare roles, including as a Referrals Coordinator and Medical Claims Processor. My journey in the medical field has equipped me with a robust skill set, particularly in ICD-10/CPT coding, claims processing, and exceptional customer service. I thrive in environments that challenge my abilities and allow me to contribute positively to patient care and administrative efficiency.
Throughout my career, I have demonstrated a strong attention to detail and a commitment to maintaining high standards of quality assurance. My roles have involved direct patient interaction, where I have honed my communication skills and developed a deep understanding of patient needs. I am passionate about learning new systems and enhancing my knowledge in the medical field, which drives my desire to excel in every position I undertake.
Experience
Work history, roles, and key accomplishments
Referrals Coordinator
IIES
Mar 2023 - Present (2 years 3 months)
Retrieved incoming data from Emergency Room Physicians. Verified communication between referred doctor and patient. Maintained numeric goals with quality assurance.
Medical Claims Processor
Remedy Staffing
Jan 2022 - Present (3 years 5 months)
Obtained invoices through lists and verified all billing information for accuracy. Submitted payments and billed time efficiently.
Front Desk/Medical Assistant
U.S. Dermatology
May 2021 - Present (4 years 1 month)
Performed insurance verification, processed claims, and accepted payments. Assisted with biopsies and surgeries, and communicated with pharmacies regarding biologics.
Patient Services Representative
Zotec Partners
May 2019 - Present (6 years 1 month)
Processed insurance claims for all major carriers and provided technical support in accordance with company policy. Communicated patient assistance issues to Quality Assurance and Accounts Receivable.
Medical Assistant
Sherman Medical
Jul 2016 - Present (8 years 11 months)
Provided support to the head physician in administering medications to patients. Communicated with patients to gather information about their ailments, medical history, and vital signs.
Education
Degrees, certifications, and relevant coursework
Remington College
Medical Assistant, Medical Assisting
Completed a program to become a Medical Assistant, gaining essential skills for supporting healthcare professionals. This education prepared me for various medical office and clinical duties.
InterContinental University
Associate of Arts, Business Management
Obtained an Associate of Arts degree with a focus on Business Management. This program provided a foundation in business principles and administrative practices.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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