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Gehana Vyas

@gehanavyas

I help B2B clients grow through strategic client success, data-driven insights, and DEI-focused solutions.

India
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What I'm looking for

I’m looking for a B2B client success role where I can drive revenue through relationship building, deliver data-driven insights, and expand DEI program impact—collaborating cross-functionally to improve outcomes for clients.

I’m a Client Success Manager and DEI domain specialist with 4 years of B2B experience delivering strategic solutions that drive business growth and enhance operational efficiency. I manage complex, high-touch client portfolios, tailoring recommendations to specific objectives while applying best practices that improve results.

At Great Place to Work, I generated over INR 20 million in revenue through new client acquisition, upselling, and cross-selling, while managing 70+ clients with consistent, personalized delivery. I analyze client performance data to produce detailed reports, hosted executive-facing engagement (the “Great Connect” series), and co-authored DEI workplace reports for India’s Best Workplaces in 2023 and 2024—strengthening how organizations build inclusive cultures.

Experience

Work history, roles, and key accomplishments

Great Place To Work logoGW

Client Success Manager

Jun 2024 - May 2025 (11 months)

Drove INR 20M in revenue through new client acquisition, upselling, and cross-selling while managing a portfolio of 70+ clients to ensure consistent, personalized service delivery. Produced client-performance reports, co-authored India’s Best Workplaces DEIB 2023/2024 reports, hosted the “Great Connect” series for C-suite clients, and supported organization-wide communication initiatives.

Great Place To Work logoGW

Assessment Delivery Relationship Manager

Apr 2023 - May 2024 (1 year 1 month)

Managed end-to-end delivery of diversity, equity, inclusion and belonging assessments for ~200 clients, achieving an average feedback score of 9.3/10. Maintained client relationships to drive 30+ repeat registrations, delivered strategic DEIB insights, and used continuous feedback platform data to improve employee engagement via internal connects, Jamboard inputs, and offsite sessions.

Great Place To Work logoGW

DEI Analyst

May 2021 - Mar 2023 (1 year 10 months)

Marketed DEI offerings to generate leads with a focus on email campaigns and supported sales efforts, generating revenue of over INR 1.35M. Managed DEI Masterclass workshop series across five batches, planned the Great Place Inclusion Summit 2021 (agenda, project flow, sales, and on-day support), and supported 14+ client projects while maintaining feedback above 8.5/10; also led culture-building v

Education

Degrees, certifications, and relevant coursework

Mithibai College logoMC

Mithibai College

Master of Arts, Industrial Psychology

2019 - 2021

Completed a Master of Arts in Industrial Psychology at Mithibai College, University of Mumbai, from 2019 to 2021.

Jai Hind College logoJC

Jai Hind College

Bachelor of Arts, Psychology

2016 - 2019

Completed a Bachelor of Arts in Psychology at Jai Hind College, University of Mumbai, from 2016 to 2019.

Tech stack

Software and tools used professionally

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