Open to opportunities

Gbemisola Ojo

@gbemisolaojo

Message

I deliver customer support, sales solutions, and loan guidance across B2B and B2C customer journeys.

Nigeria

Message

What I'm looking for

I'm looking for a customer support or sales role where I can guide customers through solutions, resolve issues across channels, use CRM tools effectively, and contribute to customer satisfaction and business growth.

I've supported clients at Homeloans Ltd Australia by understanding financial needs, recommending mortgage and home loan options, and guiding customers through loan applications and documentation.

Previously at VIJU Company LTD, I resolved order, availability, and delivery issues with sales, warehouse, and distribution teams. I also educated customers on products and promotions, processed returns and exchanges, and reported recurring service trends to management.

At Globacom, I generated business opportunities through telecommunications sales, product demonstrations, negotiations, and tailored mobile, broadband, and enterprise recommendations.

Experience

Work history, roles, and key accomplishments

Sales Support Officer

Homeloans Ltd Australia

Aug 2024 - May 2026 (1 year 9 months)

Consulted with clients to understand financial needs and recommended suitable mortgage and home loan solutions. Explained loan features and assisted customers in completing loan applications.

Multichannel Support Record keeping Follow Up Skills

Customer Service Representative

VIJU Company LTD

May 2022 - Jul 2024 (2 years 2 months)

Collaborated with internal departments to resolve order discrepancies and delivery delays. Educated customers on products and monitored feedback to support service improvements.

Product Knowledge Time Management Multitasking Record keeping Follow Up Skills Attention To Detail Multichannel Support

Sales Representative

Globacom

Feb 2021 - Apr 2022 (1 year 2 months)

Generated new business opportunities by promoting telecommunications products and services. Conducted face-to-face sales presentations and negotiations to drive revenue growth.