Seeking a senior operations leadership role (COO, Chief of Staff, Integrator) in a mission-driven, fast-growing company. I bring 7+ years of hands-on experience building scalable systems, leading remote teams, and driving strategic execution. Remote or flexible work is essential. I thrive in high-impact, founder-led environments focused on clarity and ownership.
Looking for a job
Gavin Parker
@gavinparker
COO with 20+ years in operations and eCommerce growth.
HungaryWhat I'm looking for
I am a Chief Operations Officer and Integrator with over 20 years of experience in operations and more than 7 years dedicated to building and scaling eCommerce and DTC businesses. I successfully built the entire US arm of VITAMAN from scratch, driving an impressive 468% growth in the first year and maintaining a 24% year-over-year scale. My expertise lies in turning visionary ideas into executable strategies, designing systems, KPIs, SOPs, and teams that ensure sustainable growth.
Throughout my career, I have created alignment, accountability, and clarity across functions, ensuring that nothing gets dropped and operations run smoothly. I thrive in fast-paced environments where scaling is essential, and I am passionate about optimizing processes and implementing AI-led automation to enhance efficiency. My goal is to help companies scale effectively while maintaining operational integrity and excellence.
Experience
Work history, roles, and key accomplishments
VU
Head of Ecommerce & Operations (COO)
VITAMAN USA
Jan 2020 - Jan 2025 (5 years)
Launched and built the entire US business from scratch, scaling revenue from zero to seven figures in 12 months and maintaining 24% YoY growth thereafter. Owned end-to-end ecommerce operations, from CX, fulfilment, and logistics to subscriptions, automation, and team infrastructure. Built and led the remote cross-functional team from Year 2, implemented forecasting systems with 90%+ accuracy, and
RS
Head of Digital Delivery (COO)
Real Men Real Style
Jan 2018 - Jan 2020 (2 years)
Led global operations across product, logistics, content, and CX, scaling systems and team infrastructure to support international expansion and a full DTC rollout. Built the operational backbone for digital scale and remote delivery, leading four end-to-end product launches, a full website rebuild, and a suite of automation upgrades to reduce manual workload and increase efficiency.
CI
Co-Founder & COO
CityHome
Jan 2005 - Jan 2018 (13 years)
Co-founded and scaled a profitable rental portfolio to £5.6M, owning all backend operations across leasing, compliance, vendor systems, and finance. Introduced early-stage automation to streamline lettings and tenancy management, and repositioned the business from student lets to high-value city-centre properties, significantly improving margins, tenant quality, and long-term sustainability.
Education
Degrees, certifications, and relevant coursework
University of Newcastle-upon-Tyne
BSc, Computing Science & Information Systems
Studied Computing Science and Information Systems at the University of Newcastle-upon-Tyne. Completed the program between 2002 and 2005.
Availability
Looking for a job
Location
HungaryAuthorized to work in
Salary expectations
80k-160k USD
Social media
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