Shkelzen Visoka
@shkelzenvisoka
I manage customer orders, service coordination, and team workflows to deliver reliable, high-quality customer experiences.
HungaryWhat I'm looking for
At a private manufacturing and retail business, I manage daily customer orders and coordinate production, staff, and suppliers to keep fulfillment accurate and on time.
I'm the primary contact for inquiries, special requests, and complaint resolution, using Salesforce and HubSpot CRM knowledge to support strong service delivery and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Operations Manager & Customer Service Coordination
Private Manufacturing & Retail Business
Jan 2018 - Present (8 years 8 months)
Managed daily customer orders and acted as primary contact for inquiries and issue resolution. Coordinated between production, staff, and suppliers to ensure smooth service delivery and maintained high service quality standards.
Education
Degrees, certifications, and relevant coursework
Aleksander Xhuvani Gimnazium
High School Diploma, Nature Sciences
2012 - 2015
Completed secondary education with a specialization in Nature Sciences from 2012 to 2015.
Tech stack
Software and tools used professionally
Availability
Location
HungaryAuthorized to work in
Salary expectations
Job categories
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