Gamuchirai Ngwena

Carried an individual revenue target selling cybersecurity, infrastructure and ICT solutions into manufacturing and retail accounts, delivering $107,409.28 in a single month at 98% of target, the highest in the department. Exceeded quarterly targets by an average of 30% through structured cross-sell and upsell of the existing portfolio.

Grew event bookings by 35% by identifying, approaching and managing strategic marketing partnerships, a business development function in all but name. Conceptualised and launched the Ekhaya Guest Suite, a new revenue product that returned its investment within seven months.

Led an organisation-wide process overhaul across recruitment, training and disciplinary procedure, achieving a 20% reduction in expenses alongside a 16% increase in sales and productivity within six months. Initiated and launched the Ekhaya Lodges and Venue brand as a new revenue stream for the group, earning promotion to General Manager.

Secured a $10,000 Kaspersky Endpoint Security marketing grant, expanding the company’s outreach capability. Rewrote and managed the company website and social media channels, substantially increasing online engagement.

Bachelor of Technology (Honours) in Electronic Commerce from Harare Institute of Technology, completed in 2018.

General Certificate in Intellectual Property (WIPO DL-101) from WIPO Academy, completed in 2013.