Grace Achieng
@gachie1
Public Relations & Communications Specialist | Driving Global Stakeholder Trust, Executive Correspondence & Brand Reputation
KenyaWhat I'm looking for
I’m a highly organized, tech-savvy Operations and Public Relations professional with a proven track record of managing high-stakes workflows, premium brand operations, and global stakeholders. I reclaim executive time through strategic calendar management, priority optimization, travel coordination, and executive-ready correspondence.
In cross-border roles, I align stakeholders across multiple countries, track international logistics, and streamline workflows using CRM platforms, AI-assisted tools, and digital coordination platforms. I also document data patterns in internal CRM systems to support training, improve regional performance metrics, and ensure business continuity.
I bring exceptional, discreet communications with advanced English (C1), and I resolve escalated operational challenges independently under tight deadlines—balancing company policy with empathy to deliver fast, reliable outcomes.
Experience
Work history, roles, and key accomplishments
Provided white-glove operational and communications support for a premium global brand, protecting brand reputation through high-touch stakeholder engagement. Managed CRM/internal database workflows and AI-assisted tools to optimize data integrity and support complex international logistics under tight deadlines.
Administrative Virtual Assistant
Terlecki Restorations
Aug 2025 - May 2026 (9 months)
Managed end-to-end executive workflows as a primary gatekeeper, prioritizing administrative processes to reclaim executive time. Coordinated schedules and executed tasks across multiple digital project management platforms with proactive stakeholder updates.
Partner Success & Operations Specialist
Glovo
May 2023 - Apr 2025 (1 year 11 months)
Managed high-volume partner/stakeholder relations and supported strategic regional initiatives across five countries, maintaining a 95% issue resolution rate. Documented data patterns in an internal CRM to streamline operations, support cross-functional training, and track regional performance metrics.
Communications Intern
Communication Authority of Kenya
Apr 2021 - Jul 2021 (3 months)
Supported executive stakeholder engagement and public relations efforts, including drafting clear and professional verbal and written communications. Managed public inquiries regarding complex regulatory services using a calm, solutions-oriented approach under pressure.
Performed high-volume text and image dataset categorization for machine learning models, following strict quality standards. Applied technical labeling workflows to support ML data preparation.
Education
Degrees, certifications, and relevant coursework
Moi University
Bachelor of Science, Communication and Public Relations
Earned a Bachelor of Science in Communication and Public Relations from Moi University.
HubSpot Academy
Digital Marketing Certification, Digital Marketing
Completed a Digital Marketing certification through HubSpot Academy.
Canva
Canva Essentials, Graphic Design Tools
Completed Canva Essentials training/course.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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