Gabriel User
@gabrieluser15
Operations Specialist streamlining workflows, documentation, and recruitment support with continuous improvement mindset.
What I'm looking for
I’m a detail-oriented Operations Specialist with a multidisciplinary background in Psychology and Advertising. I focus on administrative coordination, documentation, workflow management, recruitment support, and cross-functional collaboration—especially in healthcare, education, and public-sector environments.
In my current role as a Therapeutic Support Worker at ComCiência Clinic, I coordinate daily operational activities for individualized behavioral care programs lasting up to three years. I manage scheduling, confidential documentation, daily records, and weekly reports to keep service continuity accurate and efficient.
I’m also experienced in recruitment operations through my work as a Communications & Recruitment Assistant for the State Department of Culture. I supported end-to-end processes—posting opportunities, screening resumes, organizing candidate pipelines, coordinating interviews, and maintaining recruitment documentation so hiring workflows stayed organized.
I bring a proactive, analytical approach to problem-solving and process documentation. Whether collaborating with multidisciplinary teams or supporting research and academic presentations, I adapt quickly to new systems and focus on streamlining processes, prioritizing multiple responsibilities, and maintaining quality and confidentiality.
Experience
Work history, roles, and key accomplishments
Therapeutic Support Worker
ComCiência Clinic
Jan 2023 - Jan 2026 (3 years)
Coordinated daily operational activities supporting individualized behavioral care programs for clients over periods up to three years. Managed scheduling, confidential documentation, daily records, weekly reports, and communication across multidisciplinary stakeholders to ensure service continuity.
Educational Support Assistant
Monteiro Lobato School
Jan 2022 - Jan 2023 (1 year)
Coordinated daily educational support activities with teachers, students, and multidisciplinary professionals while maintaining confidential administrative records. Organized individualized support routines and improved day-to-day operational coordination in dynamic educational environments.
Communications & Recruitment Assistant
State Department of Culture
Jan 2019 - Present (7 years 6 months)
Supported end-to-end recruitment operations by coordinating administrative activities throughout the hiring process and maintaining recruitment records. Managed interview scheduling and candidate communications, and participated in interviews alongside hiring managers.
Social Media & Graphic Design
State Department of Culture, Tourism, Sports and Leisure
Jan 2018 - Present (8 years 6 months)
Produced communication materials supporting institutional operations and public initiatives while coordinating requests across departments under competing deadlines. Organized digital communication assets and supported planning and execution of communication projects aligned with organizational priorities.
Education
Degrees, certifications, and relevant coursework
Pontifícia Universidade Católica do Rio Grande do Sul (PUCRS)
Bachelor of Science in Psychology, Psychology
2021 - 2025
Completed a B.Sc. in Psychology at PUCRS (2021–2025), graduating with academic honors.
Pontifícia Universidade Católica do Rio Grande do Sul (PUCRS)
Bachelor of Arts in Advertising, Advertising
2015 - 2019
Completed a B.A. in Advertising at PUCRS (2015–2019).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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