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Gabrielle Shenken

@gabrielleshenken

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Customer Success Executive with expertise in influencer marketing.

United Kingdom

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What I'm looking for

I am looking for a dynamic role that fosters creativity and collaboration, with opportunities for professional growth and impactful projects.

As a dedicated Customer Success Executive and Senior Influencer Executive, I thrive on building strong relationships and executing successful influencer campaigns. My experience at BillionDollarBoy has honed my skills in managing client communications, ensuring project success, and optimizing partnerships through trend analysis. I take pride in my ability to deliver high-quality content and negotiate influencer contracts that align with brand goals.

Previously, I co-managed client accounts at MMIAnalytics, where I supported sales and customer satisfaction by creating insightful reports and providing hands-on campaign support. My role as a Social Media Manager at TheFemTech allowed me to creatively engage audiences through tailored content strategies, while my early experience as a Graphics Assistant at AcmeGraphics provided me with a solid foundation in visual storytelling and production workflows.

Experience

Work history, roles, and key accomplishments

Account Executive

BillionDollarBoy

Jan 2024 - Present (1 year 5 months)

Planned and executed influencer campaigns aligned with brand goals and 2024 deadlines. Acted as primary client liaison, ensuring clear communication and project success. Managed content quality, influencer agreements, and distribution schedules.

Influencer Marketing Campaign Management Budgeting Contract Negotiation Trend Analysis Creative Strategy

Customer Success Executive

MMI Analytics

Jun 2021 - Present (4 years)

Co-managed client accounts, directly supporting sales and customer satisfaction. Created and delivered monthly reports to clients and third-party partners. Worked closely with clients to plan influencer campaigns and provided hands-on support throughout.

Sales Support Customer Satisfaction Reporting Troubleshooting CRM Systems Data Analysis

Social Media Manager

The FemTech Revolution

May 2021 - Present (4 years 1 month)

Curated weekly content plans across multiple platforms. Independently planned and directed digital content tailored to briefs and target audiences. Monitored consumer behavior using platform analytics to guide content strategy.

Content Planning Social Media Management consumer behavior

Graphics Assistant

Acme Graphics

May 2018 - Present (7 years 1 month)

Gained firsthand insight into the film and television industry, including production timelines and creative workflows, while working on Netflix projects. Assisted in creating graphics using Illustrator and Photoshop, tailored to meet specific art direction and production needs. Worked closely with the graphics team to deliver high-quality visuals within fast-paced production schedules.

Graphic Design Adobe Illustrator Adobe Photoshop Film Production Production Workflows Team Collaboration

Education

Degrees, certifications, and relevant coursework

Waldegrave School for Girls

GCSEs, General Studies

Completed secondary education with 9 GCSEs, achieving 6 B's and 3 C's. Developed foundational knowledge across various subjects.

Esher College, Surrey, UK

BTEC Diploma, Art and Design

Achieved a Distinction in Art and Design Diploma, demonstrating strong creative and technical skills. Also completed an A-Level in Photography, earning a grade of C.

Google Digital Garage

Certification, Digital Marketing

Completed the Fundamentals of Digital Marketing certification through Google Digital Garage. Gained essential knowledge in digital marketing strategies and tools.

Google Digital Garage

Certification, Business Communication

Completed the Business Communication certification through Google Digital Garage. Developed skills in effective business communication strategies.

Google Digital Garage

Certification, Web Analytics

Completed the Google Analytics for Beginners certification through Google Digital Garage. Learned to use Google Analytics for data tracking and analysis.