Open to opportunities

Gabriella Gibbs

@gabriellagibbs

Message

I deliver positive customer experiences, resolve issues, and help teams meet sales targets.

Australia

Message

What I'm looking for

I'm looking for a customer-focused role where I can contribute to a positive team environment, build strong customer relationships, solve problems, and continue developing my sales and service skills.

I'm currently helping Forbes Communications meet sales targets while ensuring customers are well looked after over the phone, by email, and through online ordering systems.

At The Chocolate Cottage, I built long-term customer relationships that supported repeat business, delivered high-quality coffee in a fast-paced setting, managed reservations, and placed coffee supply orders.

Previously at Guzman y Gomez, I took the lead in proactively de-escalating dissatisfied customers, contributing to safer team environments and better customer outcomes. I also helped orient and train new employees across work tasks.

I'm an upbeat people person who enjoys great customer service, positive team environments, and finding creative solutions to business needs.

Experience

Work history, roles, and key accomplishments

Current

Sales/Customer Service

Current

Forbes Communications

Mar 2026 - Present (6 months)

Helping the team meet sales targets and ensuring customers are well looked after, likely to recommend the company to friends and family. Providing great customer service, participating in team goals, assisting customers over the phone, writing emails using Outlook, using online systems for orders, maintaining privacy and confidentiality, keeping accurate notes, and following procedures for paperwo

Customer Service Sales Outlook Data Entry Confidentiality Teamwork