I’m looking for roles where I can deepen my expertise in finance, international trade, and business operations, while contributing to process efficiency and high-quality service. I want a fast-paced, innovative, and collaborative environment where I can apply my analytical skills, continue learning, and work effectively within multicultural teams.
Sebastián Ardila
@sebastinardila
Customer service and banking operations assistant focused on fast, accurate support and continuous improvement in multicultural teams.
What I'm looking for
I’m a dynamic, people-first professional who thrives in fast-paced environments. I bring speed, adaptability, and quick thinking to deliver top-tier results while prioritizing teamwork and collaboration.
In my Bank Agent Assistant role, I performed reconciliations between general ledger, bank accounts, and credit card accounts to ensure the accuracy of financial information. I take pride in being detail-oriented and reliable when accuracy matters.
At Turo Canada, I provided dedicated support to ensure exceptional customer service and efficient operations. I managed customer inquiries, resolved issues, facilitated smooth transactions, and collaborated with team members to optimize workflow and deliver high-quality service that supports overall customer satisfaction.
I’m focused on deepening my expertise in global customer service operations, especially in multicultural and diverse settings. I’m seeking roles that foster innovation, collaboration, and continuous learning while helping improve operational efficiency and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Provided dedicated customer support to manage inquiries, resolve issues, and facilitate smooth transactions, contributing to customer satisfaction. Collaborated with team members to optimize workflow and deliver high-quality service.
Performed reconciliations between the general ledger, bank accounts, and credit card accounts to ensure accuracy of financial information.
Education
Degrees, certifications, and relevant coursework
Jorge Tadeo Lozano University
International Trade and Finance, International Trade and Finance
2023 - 2026
Studied International Trade and Finance from January 2023 to December 2026, including a programming course.
Andes University
2025 - 2025
Completed an education program at Andes University from April 2025 to November 2025.
LSEG London Stock Exchange
Finance Essentials Certification, Finance
2025 - 2025
Completed the Finance Essentials Certification with LSEG London Stock Exchange from January 2025 to April 2025.
Availability
Location
Authorized to work in
Job categories
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