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Sebastián ArdilaSA
Open to opportunities

Sebastián Ardila

@sebastinardila

Customer service and banking operations assistant focused on fast, accurate support and continuous improvement in multicultural teams.

Zimbabwe
Message

What I'm looking for

I’m looking for roles where I can deepen my expertise in finance, international trade, and business operations, while contributing to process efficiency and high-quality service. I want a fast-paced, innovative, and collaborative environment where I can apply my analytical skills, continue learning, and work effectively within multicultural teams.

I’m a dynamic, people-first professional who thrives in fast-paced environments. I bring speed, adaptability, and quick thinking to deliver top-tier results while prioritizing teamwork and collaboration.

In my Bank Agent Assistant role, I performed reconciliations between general ledger, bank accounts, and credit card accounts to ensure the accuracy of financial information. I take pride in being detail-oriented and reliable when accuracy matters.

At Turo Canada, I provided dedicated support to ensure exceptional customer service and efficient operations. I managed customer inquiries, resolved issues, facilitated smooth transactions, and collaborated with team members to optimize workflow and deliver high-quality service that supports overall customer satisfaction.

I’m focused on deepening my expertise in global customer service operations, especially in multicultural and diverse settings. I’m seeking roles that foster innovation, collaboration, and continuous learning while helping improve operational efficiency and customer satisfaction.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Jorge Tadeo Lozano University logoJU

Jorge Tadeo Lozano University

International Trade and Finance, International Trade and Finance

2023 - 2026

Studied International Trade and Finance from January 2023 to December 2026, including a programming course.

AU

Andes University

2025 - 2025

Completed an education program at Andes University from April 2025 to November 2025.

LSEG London Stock Exchange logoLE

LSEG London Stock Exchange

Finance Essentials Certification, Finance

2025 - 2025

Completed the Finance Essentials Certification with LSEG London Stock Exchange from January 2025 to April 2025.

Tech stack

Software and tools used professionally

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