Eleazar Mathonsi
@eleazarmathonsi
Customer-focused banking professional with experience in branch operations, lending, and risk management.
ZimbabweWhat I'm looking for
I am a dedicated banking and finance professional with hands-on experience across branch operations, teller services, loans administration, and credit risk management. I have successfully supervised branch operations, prepared business loan proposals, managed loan books, and ensured compliance with AML and KYC requirements.
I bring strong analytical and reporting skills, familiarity with core banking and lending systems, and a track record of improving loss-control and operational processes. I am committed to continuous learning and contributing to a finance team that values compliance, customer service, and measurable business growth.
Experience
Work history, roles, and key accomplishments
Customer Relation Teller
FBC Bank
Feb 2023 - Present (3 years 1 month)
Handle teller transactions including deposits, withdrawals, transfers and loan payments, open/close accounts and reconcile cash drawers while providing high-level customer service and resolving inquiries promptly.
Assistant Branch Operations Officer
Success Microfinance Bank
Oct 2021 - Jan 2023 (1 year 3 months)
Supervised branch operations and loan advancement, ensured compliance with internal controls and regulatory requirements, prepared business loan proposals and managed credit reporting to minimize operational and credit losses.
Bank Teller
Success Microfinance Bank
Jul 2021 - Sep 2021 (2 months)
Performed routine teller duties including cashing checks, processing deposits and withdrawals, opening/closing accounts and balancing cash drawer while promoting products and maintaining compliance.
Customer Services Officer
Success Microfinance Bank
Jan 2021 - Jun 2021 (5 months)
Generated new business through marketing and cross-selling, evaluated credit applications, managed branch operational and credit risk and led recovery of non-performing loans per policy.
Loans and Back Office Clerk
Success Microfinance Bank
Aug 2020 - Dec 2020 (4 months)
Maintained loan portfolio records, reconciled suspense accounts, supported loan recovery efforts and produced market intelligence reports to support branch sales and portfolio quality.
Education
Degrees, certifications, and relevant coursework
Catholic University of Zimbabwe
Master of Business Management, Information Technology / Business Management
2025 -
Pursuing a Master of Business Management with a focus on information technology and finance.
Insurance Institute of Zimbabwe
Certificate of Proficiency in Short Term Insurance, Insurance
2024 - 2024
Completed a Certificate of Proficiency in Short Term Insurance.
Lupane State University
Bachelor's Degree, Banking and Risk Management
2018 - 2022
Completed a Bachelor's degree in Banking and Risk Management focused on banking operations and credit risk.
Plumtree High School
GCE Advanced Level, A Levels
2016 - 2017
Grade: 2 A Level Passes
Attained 2 A Level passes at Plumtree High School.
Thekwane High School
GCE Ordinary Level, O Levels
2012 - 2015
Grade: 10 Ordinary Level Passes
Completed GCE Ordinary Level with 10 passes.
Availability
Location
ZimbabweAuthorized to work in
Job categories
Skills
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