At CR Spark, I manage approximately 600 players and high-spending accounts across online gaming sites. I monitor activity and spending, track player lifecycles, and support retention through proactive outreach and personalized account management.
At Consultoría de Comunicación Internacional (CCISA), I handled customer inquiries across email, phone, and social media, managed invoicing, and analyzed company and customer needs to expand online outreach. At Language Line Solutions, I provided live English-Spanish interpretation to clients and their customers across North America.
