Gabby Smith

Handled commission claims and complaints, built customer trust, retained customers through relationship management, and maintained product knowledge to resolve queries efficiently.

Processed thermal disinfection and infection-control laundry, maintained high standards of pressing and repair inspection, and upheld hygiene and safety standards in laundry operations.

Managed ANPR/MNPR parking charge processing and appeals, handled correspondence and post distribution, scanned and uploaded documents, and maintained data protection and time management standards.

Supported residents with daily routines, personal care, medication assistance and manual handling, and provided companionship and meal support to improve wellbeing.

Maintained high standards of room cleanliness, coordinated with housekeeping to meet guest check-in/out schedules, replenished supplies, and reported defects to ensure excellent guest experiences.

Performed site cleaning to required standards, followed COSHH and health & safety procedures, maintained equipment, and reported hazards to ensure a safe environment.

Maintained cleanliness to required standards, adhered to COSHH and safety protocols, ensured proper equipment care, and reported health & safety concerns to supervisors.

Ensured store presentation and safety, replenished stock, handled transactions, and delivered customer service to meet and exceed expectations.

Performed picking, packing and relabelling, conducted quality checks, prepared items for dispatch and managed rework of stock to meet production standards.

Maintained store presentation, assisted customers, replenished stock, handled transactions, and upheld hygiene and dress standards to ensure a positive shopping experience.

Processed client and treasury payments, verified client identity for AML, managed documentation, answered internal calls, and maintained spreadsheets and filing accuracy.

Provided speedy checkout service, replenished stock, ensured store presentation and safety, handled transactions, and resolved customer queries to deliver positive experiences.

Grade: Pass; GCSE Mathematics D

Completed Level 2 Childcare qualification with a Pass and achieved GCSE Mathematics grade D.

Grade: Pass; GCSE Mathematics E

Completed Level 2 Health & Social Care qualification with a Pass and achieved GCSE Mathematics grade E.