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Frederick BiasuraFB
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Frederick Biasura

@frederickbiasura

Results-driven and versatile professional combining robust clinical nursing expertise with extensive international back-office, admin, and healthcare.

Philippines
Message

At Cloudstaff Modern Workforce, Inc., I reviewed certificates of insurance and business documentation for international clients, providing administrative support to U.S.-based clients.

At EXL Service Philippines, I reviewed healthcare claims involving opioid medications and referred complex cases to Nurse Case Managers. I also analyzed clinical scenarios under U.S. Workers' Compensation guidelines while upholding HIPAA standards.

At Conduent Business Services (formerly Xerox Business Services), I collected, evaluated, and summarized employee benefit trends and metrics. I also administered benefit programs and contributed to developing and communicating benefit initiatives.

My nursing experience includes bedside care at Decena General Hospital and clinical training at National Center for Mental Health. I'm a Registered Nurse in the Philippines, with Intravenous Therapist (IVT), Basic Life Support, and First Aid credentials.

Experience

Work history, roles, and key accomplishments

CI

Senior Email Support / Admin Assistant 1

Cloudstaff Modern Workforce, Inc.

Jan 2021 - May 2026 (5 years 4 months)

Executed offshore administrative operations by reviewing and screening certificates of insurance and critical business documentation for international clientele. Delivered high-quality back-office support to optimize workflow efficiency and accuracy for U.S.-based clients.

MA

Content Moderator

Majorel

Jun 2019 - Jan 2021 (1 year 7 months)

Evaluated and moderated digital content and advertising assets to ensure compliance with platform guidelines. Provided robust back-office support to maintain high standards of content safety and quality across digital platforms.

EP

Medical Task Representative

EXL Service Philippines

Apr 2017 - Feb 2019 (1 year 10 months)

Conducted specialized review and screening of healthcare claims involving opioid medications, endorsing complex cases to Nurse Case Managers. Analyzed intricate clinical scenarios concerning opioid therapy and U.S. Worker's Compensation guidelines while upholding HIPAA standards.

CS

Clinical Benefit Analyst

Conduent Business Services

Apr 2016 - Feb 2017 (10 months)

Spearheaded management planning and data analysis by collecting, evaluating, and summarizing employee benefit trends and metrics. Administered corporate-level benefit programs and contributed to the development of optimized benefit initiatives.

OI

Company Nurse

Omniglobe International

Jan 2014 - Apr 2014 (3 months)

Partnered with HMO providers to manage employee healthcare enrollment and record corrections. Administered first-aid, clinical care, and emergency triage for employees, and championed corporate wellness initiatives.

TT

Subscription Account Executive

The Daily Tribune

Jun 2010 - Jul 2011 (1 year 1 month)

Managed account updates, promotional documentation, filing, and sales collections across affiliated newsstand establishments.

Education

Degrees, certifications, and relevant coursework

Lyceum-Northwestern University logoLU

Lyceum-Northwestern University

Bachelor of Science in Nursing, Nursing

Completed a Bachelor of Science in Nursing program.

PC

Professional Regulation Commission

Registered Nurse, Nursing

Licensed as a Registered Nurse in the Philippines.

PC

Philippine National Red Cross

Basic Life Support and First Aid, Emergency Care

Certified in Basic Life Support and First Aid.

NH

National Center for Mental Health

80-hour In-Service Training Program on Mental Health & Psychiatric Nursing, Mental Health Nursing

Completed an 80-hour in-service training program on mental health and psychiatric nursing.

EI

Excel Care Training Skills and Seminar Services Inc.

Basic Skills in Health Care Services NC II & Housekeeping Training, Health Care Services

Completed training in Basic Skills in Health Care Services NC II and Housekeeping.

Tech stack

Software and tools used professionally

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