At Cloudstaff Modern Workforce, Inc., I reviewed certificates of insurance and business documentation for international clients, providing administrative support to U.S.-based clients.
At EXL Service Philippines, I reviewed healthcare claims involving opioid medications and referred complex cases to Nurse Case Managers. I also analyzed clinical scenarios under U.S. Workers' Compensation guidelines while upholding HIPAA standards.
At Conduent Business Services (formerly Xerox Business Services), I collected, evaluated, and summarized employee benefit trends and metrics. I also administered benefit programs and contributed to developing and communicating benefit initiatives.
My nursing experience includes bedside care at Decena General Hospital and clinical training at National Center for Mental Health. I'm a Registered Nurse in the Philippines, with Intravenous Therapist (IVT), Basic Life Support, and First Aid credentials.

