Open to opportunities

Aubrey Lobos

@aubreylobos

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Registered Nurse experienced in telehealth, EHR, and patient-centered care.

Philippines

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What I'm looking for

I seek a patient-focused role combining clinical nursing and telehealth/administrative responsibilities, in a collaborative, compliance-driven environment that supports professional growth.

I am a dedicated Registered Nurse with over four years of combined experience in clinical care and customer-facing healthcare roles, including telehealth coordination, EHR management, and medical documentation support. I bring strong communication skills, HIPAA-compliant practices, and a commitment to accuracy and confidentiality to every patient interaction.

My background spans hospital nursing (ER and Nurse I roles) and healthcare services in BPO/analyst environments, where I provided virtual patient support, email/chat/phone triage, and administrative coordination. I am focused on delivering high-quality patient experiences, efficient workflow support, and reliable clinical documentation.

Experience

Work history, roles, and key accomplishments

Current

Virtual Safety Companion

Current

Genfinity Philippines Inc.

Dec 2024 - Present (11 months)

Provided virtual patient monitoring and safety coordination, ensuring timely response to clinical alerts and maintaining confidentiality under HIPAA-like standards. Supported telehealth workflows and escalated clinical issues to appropriate care teams.

EHR Medical Documentation HIPAA Phone Support Triage Communication

ER Nurse

Naic Doctor Hospital Inc.

Jul 2024 - Dec 2024 (5 months)

Delivered emergency nursing care, triaged patients, and assisted in acute interventions while documenting care accurately in medical records. Collaborated with physicians to stabilize patients and facilitated efficient patient flow in the ED.

Triage Medical Documentation IV Therapy Acute Care Communication

Health Clinical Service Analyst

Accenture Philippines

Nov 2023 - Jul 2024 (8 months)

Analyzed clinical support workflows and improved service delivery for healthcare clients, managing data privacy and supporting EHR-related processes. Coordinated between clinical teams and operations to resolve issues and optimize patient support services.

EHR Data Privacy Process Improvement Customer Support Telehealth Medical Documentation

Nurse I

Makati Medical Center

Jul 2023 - Oct 2023 (3 months)

Provided bedside nursing care, performed patient assessments, and maintained accurate medical records to support inpatient treatment plans. Assisted multidisciplinary teams to deliver high-quality patient care and ensure safety and comfort.

Medical Documentation Communication Patient Education