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Claire OropesaCO
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Claire Oropesa

@claireoropesa

I verify healthcare insurance coverage and deliver accurate, compliant customer support.

Philippines
Message

What I'm looking for

I'm looking for a role where I can apply my insurance verification, healthcare documentation, customer service, and productivity-tool experience to deliver accurate, compliant support.

I'm currently verifying patient insurance eligibility, benefits, deductibles, copays, coinsurance, and coverage for Tactical Back Office. I document details accurately in EMR/EHR systems while maintaining HIPAA compliance.

Across remote roles with Sellpoints Manila/Syndigo and Jjshouse.com, I've moderated e-commerce content for accuracy and compliance, managed order entries, resolved customer queries, and coordinated timely delivery.

My background also includes nursing, travel services, process training, and customer support. I've trained teams on Sabre and Apollo GDS, supported corporate and leisure travelers, and provided direct patient care across medical, surgical, NICU, and OB wards.

Experience

Work history, roles, and key accomplishments

SS

Content Moderator

Sellpoints Manila / Syndigo

Nov 2019 - Aug 2024 (4 years 9 months)

Moderated digital content for accuracy and compliance. Maintained quality assurance standards for e-commerce listings.

JJ

Order Processor

Jjshouse.com

Oct 2018 - Aug 2024 (5 years 10 months)

Managed order entries and customer queries. Coordinated with logistics for timely processing and delivery.

WC

Staff Nurse

World Citi Medical Center

Jul 2018 - Oct 2018 (3 months)

Delivered patient care and administered medications. Collaborated with healthcare teams to ensure optimal patient outcomes.

IT

Process Trainer

InterGlobe Technologies

Oct 2014 - Jul 2017 (2 years 9 months)

Trained new hires and existing staff on travel systems and protocols. Developed training materials and monitored performance.

SP

Corporate Travel Agent

Sitel Philippines

Apr 2014 - Oct 2014 (6 months)

Booked and managed corporate travel for clients using Sabre. Handled travel changes, cancellations, and special requests.

AP

Leisure Travel Agent

Aegis Philippines

Jan 2013 - Apr 2014 (1 year 3 months)

Assisted customers with flight, hotel, and tour bookings. Provided travel advice and support for international clients.

AC

Receptionist

Ahead Review Center

Jul 2011 - Feb 2012 (7 months)

Managed front desk operations and scheduling. Handled student inquiries and documentation.

DV

Nurse

DOLE – Region V

Apr 2009 - Sep 2009 (5 months)

Conducted health screenings and assisted in public health initiatives. Delivered basic nursing care in rural and bedside healthcare settings.

Education

Degrees, certifications, and relevant coursework

AC

Aquinas University of Legazpi City

Bachelor of Science in Nursing, Nursing

2003 - 2007

Bachelor of Science in Nursing degree from Aquinas University of Legazpi City from 2003 to 2007.

SC

Sorsogon State College

High School Diploma, Food Technology

1998 - 2002

Laboratory High School with a focus on Food Technology from Sorsogon State College from 1998 to 2002.

SS

Sorsogon Pilot Elementary School

Elementary School Diploma, General

1992 - 1998

Elementary education from Sorsogon Pilot Elementary School from 1992 to 1998.

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