
Claire Oropesa
@claireoropesa
I verify healthcare insurance coverage and deliver accurate, compliant customer support.
What I'm looking for
I'm currently verifying patient insurance eligibility, benefits, deductibles, copays, coinsurance, and coverage for Tactical Back Office. I document details accurately in EMR/EHR systems while maintaining HIPAA compliance.
Across remote roles with Sellpoints Manila/Syndigo and Jjshouse.com, I've moderated e-commerce content for accuracy and compliance, managed order entries, resolved customer queries, and coordinated timely delivery.
My background also includes nursing, travel services, process training, and customer support. I've trained teams on Sabre and Apollo GDS, supported corporate and leisure travelers, and provided direct patient care across medical, surgical, NICU, and OB wards.
Experience
Work history, roles, and key accomplishments
Insurance Verification Specialist
Tactical Back Office
Aug 2024 - Present (2 years 2 months)
Verify patient insurance eligibility, benefits, and coverage. Confirm deductibles, copays, coinsurance, and out-of-pocket amounts while maintaining HIPAA compliance.
Content Moderator
Sellpoints Manila / Syndigo
Nov 2019 - Aug 2024 (4 years 9 months)
Moderated digital content for accuracy and compliance. Maintained quality assurance standards for e-commerce listings.
Order Processor
Jjshouse.com
Oct 2018 - Aug 2024 (5 years 10 months)
Managed order entries and customer queries. Coordinated with logistics for timely processing and delivery.
Staff Nurse
World Citi Medical Center
Jul 2018 - Oct 2018 (3 months)
Delivered patient care and administered medications. Collaborated with healthcare teams to ensure optimal patient outcomes.
Staff Nurse
Dr. Fernando B. Duran Sr. Memorial Hospital
Nov 2017 - Mar 2018 (4 months)
Provided direct patient care and monitored vital signs. Maintained accurate nursing records and documentation.
Process Trainer
InterGlobe Technologies
Oct 2014 - Jul 2017 (2 years 9 months)
Trained new hires and existing staff on travel systems and protocols. Developed training materials and monitored performance.
Corporate Travel Agent
Sitel Philippines
Apr 2014 - Oct 2014 (6 months)
Booked and managed corporate travel for clients using Sabre. Handled travel changes, cancellations, and special requests.
Leisure Travel Agent
Aegis Philippines
Jan 2013 - Apr 2014 (1 year 3 months)
Assisted customers with flight, hotel, and tour bookings. Provided travel advice and support for international clients.
Receptionist
Ahead Review Center
Jul 2011 - Feb 2012 (7 months)
Managed front desk operations and scheduling. Handled student inquiries and documentation.
Customer Service Representative
Convergys Philippines
Mar 2010 - Apr 2011 (1 year 1 month)
Resolved customer issues and provided product support via phone. Maintained high customer satisfaction ratings.
Voicemail Transcriptionist
Magellan Solutions
Nov 2009 - Mar 2010 (4 months)
Transcribed voicemails accurately for AT&T clients.
Nurse
DOLE – Region V
Apr 2009 - Sep 2009 (5 months)
Conducted health screenings and assisted in public health initiatives. Delivered basic nursing care in rural and bedside healthcare settings.
Education
Degrees, certifications, and relevant coursework
Aquinas University of Legazpi City
Bachelor of Science in Nursing, Nursing
2003 - 2007
Bachelor of Science in Nursing degree from Aquinas University of Legazpi City from 2003 to 2007.
Sorsogon State College
High School Diploma, Food Technology
1998 - 2002
Laboratory High School with a focus on Food Technology from Sorsogon State College from 1998 to 2002.
Sorsogon Pilot Elementary School
Elementary School Diploma, General
1992 - 1998
Elementary education from Sorsogon Pilot Elementary School from 1992 to 1998.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
Interested in hiring Claire?
You can contact Claire and 90k+ other talented remote workers on Himalayas.
Message ClaireGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
