Niña Jaca

Conducted comprehensive audits of medical records to ensure accuracy, completeness, and consistency prior to uploading. Identified and corrected discrepancies using standard medical terminology, and formatted, optimized, tagged, and uploaded medical PDF files and imaging data to the Predoc application while maintaining HIPAA compliance.

Provided virtual support to geriatric patients in a rheumatology setting, managing patient messaging and phone support via RingCentral and email. Utilized Yeats Clinical and Simple Practice for HIPAA-compliant documentation, scheduling, and coordination of clinic operations.

Tracked inpatient utilization and facilitated health benefit administration for HMO members. Resolved member inquiries and interfaced with hospital billing departments to monitor confined members and gather medical documentation for claims assessments.

Delivered primary preventive healthcare, workplace hazard assessments, and first-aid emergency care for employees. Managed employee health programs, conducted pre-employment evaluations, and coordinated Annual Physical Exams.

Managed front-office reception, patient registration, and scheduling for corporate and walk-in accounts. Performed technical clinical duties including ECG tracing, phlebotomy, assisting in pap smears, and transcribing ultrasound results.

Graduated with a Bachelor of Science in Nursing in 2010.