Freda Anigbogu
@fredaanigbogu
Highly motivated professional with experience in customer service.
What I'm looking for
I am a highly motivated and results-driven professional with over two years of experience in customer service and residential projects. My exceptional skills in detail orientation and effective communication have enabled me to successfully manage projects and deliver high-quality results. I thrive in collaborative team environments and am known for my strong organizational skills and commitment to continuous improvement.
In my previous role as a Customer Service Representative at Unique Venture Capital, I developed strong customer relationships through effective communication and attention to detail. I assisted in training new team members and participated in team meetings to discuss innovative ideas for enhancing customer service quality. Currently, as an Executive Assistant to the CEO at Interiors with Tega, I manage client communications and help source materials that align with client preferences and budgets, ensuring satisfaction throughout the project lifecycle.
Experience
Work history, roles, and key accomplishments
Executive Assistant to the CEO
Interiors with Tega
Jul 2022 - Nov 2024 (2 years 4 months)
Managed client communications and ensured satisfaction throughout projects. Assisted in sourcing materials and participated in site visits to adjust design plans according to client preferences.
Customer Service Representative
Unique Venture Capital
Apr 2020 - Oct 2021 (1 year 6 months)
Provided exceptional customer service by developing strong relationships and effectively communicating with clients. Assisted in training new team members and participated in team meetings to enhance service quality.
Education
Degrees, certifications, and relevant coursework
University of Lagos
Bachelor of Business Administration, Business Administration
2020 - 2021
Activities and societies: Participated in team meetings to discuss new ideas for improving the overall quality of customer service provided.
Demonstrated excellent communication skills, both written and verbal, in order to effectively interact with customers. Developed strong customer relationships and loyalty through effective communication.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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