Open to opportunities

Louella Camille Valdez

@louellacamillevaldez

Message

I generate and qualify real estate leads through cold calling, appointment setting, skip tracing, and CRM management.

Philippines

Message

What I'm looking for

I'm looking for a virtual assistant, real estate support, lead generation, appointment setting, or customer service role where I can manage calls, qualify leads, support clients, and keep operations organized.

I've supported real estate teams including Scorpbites, Chip Ferguson Team, Morado Investments, Ember Capital, and AMVSI Int’l through outbound calling, lead generation, appointment scheduling, skip tracing, and client follow-ups.

At Scorpbites, I handled calls, texts, scheduling, spreadsheet management, skip tracing, and client communications. My work spans real estate investing and foreclosure transactions, where I research property history, qualify leads, and manage calendars and documents.

I've also worked in solar sales and call-center customer support, qualifying homeowners for solar installations and supporting the Amazon UK account. I use CRM and calling tools such as GoHighLevel, Podio, ReadyMode, PhoneBurner, Mojo Dialer, RingCentral, and VICIdial.

Experience

Work history, roles, and key accomplishments

Real Estate Virtual Assistant

Scorpbites

Jul 2024 - Aug 2026 (2 years 1 month)

Handled outbound calls, text communications, scheduling, skip tracing, spreadsheet management, and client follow-ups.

Appointment Setting Lead Generation Social Media Marketing Cold Calling Messaging Email Management Online Research Skip tracing Spreadsheet Management Follow up

General Virtual Assistant

Chip Ferguson Team

Nov 2023 - Jul 2024 (8 months)

Managed a variety of tasks including making calls, texting, scheduling, family research, property history, skip tracing, spreadsheet management, calendars, DocuSign, and real estate (foreclosure) transactions.

Cold Calling Texting Scheduling Skip tracing Spreadsheet Management Calendar Management Docusign Real Estate Transactions

Virtual Assistant

Morado Investments

Feb 2022 - Nov 2023 (1 year 9 months)

Assisted with real estate support, including cold calling and lead generation. Scheduled appointments and managed client communications.

Cold Calling Lead Generation Appointment Scheduling Client Communication

Cold Caller

Ember Capital

Jan 2021 - Dec 2022 (1 year 11 months)

Conducted cold calls to potential clients to generate leads. Qualified leads and determined their status as cold, warm, or hot.

Cold Calling Lead Generation Lead Qualification

Sales Representative

BRIO Solar

Jan 2021 - Jun 2021 (5 months)

Qualified homeowners for solar panel installation and set up appointments. Managed client interactions and follow-up.

Lead Qualification Appointment Setting Client Management Follow up

Real Estate Cold Caller

AMVSI Int'l

Jan 2019 - Dec 2020 (1 year 11 months)

Made cold calls to property owners to determine if their property was for sale. Qualified leads and managed follow-ups.

Cold Calling Lead Qualification Follow up

Call Center Representative

Sutherland Philippines

Jan 2013 - Dec 2014 (1 year 11 months)

Provided customer service and support in a call center environment for an Amazon UK account.

Customer Service Call Center Support

Education

Degrees, certifications, and relevant coursework

Kolehiyo Ng Subic

Bachelor of Business Administration, Business Administration

2011 - 2014

Pursued a Bachelor of Business and Administration with a focus on Human Resources, dealing with recruiting, training, and managing employees within an organization.