Rioberry UserRU
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Rioberry User

@rioberryuser

Experienced professional specializing in real estate virtual assistance.

Philippines

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for professional growth.

I am an experienced professional specializing in real estate virtual assistance, customer service, and process management. My expertise lies in utilizing CRM tools such as HubSpot and Salesforce, along with Adobe Sign and Microsoft Excel, to streamline operations and enhance client satisfaction. I have a proven ability to resolve complex issues, ensure compliance, and deliver results in dynamic environments.

Throughout my career, I have effectively managed client and lead databases, prepared contracts, and facilitated e-signature processes, significantly improving document turnaround times. My role as a Real Estate Virtual Assistant has allowed me to maintain professional communication through various channels, including email and chat, while creating detailed Excel spreadsheets for tracking key metrics and reporting to clients.

In my previous positions, I have leveraged my skills in lead generation, customer relationship management, and process execution to enhance team workflows and ensure customer satisfaction. I am dedicated to maintaining regulatory compliance and delivering exceptional service in all interactions.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

LC

La Consolacion College

Bachelor of Science, Hospitality Management

2021 - 2024

Bachelor of Science in Hospitality Management Major in Tourism. Utilized CRM tools, including HubSpot, to manage client and lead databases, ensuring accurate tracking and follow-up.

SS

St. Therese of the Child Jesus School

2004 - 2008

Tech stack

Software and tools used professionally

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