Franziska Schubert

Led the 360° recruitment process for German-speaking vacancies across various industries including Tech and Healthcare. Managed talent sourcing, interviews, ATS maintenance, and collaborated with agencies for relocations.

Served as the primary contact for L&D inquiries, partnering with management to define training needs and strategies. Successfully launched a digital learning academy and integrated LMS.

Oversaw daily operations of a customer care team, including resource allocation and performance management. Ensured team adherence to company policies and regulatory requirements.

Conducted Customer Due Diligence processes, including KYC verifications and AML screenings to prevent fraud and ensure compliance with regulations.

Managed agenda organization, travel planning, and client communication. Handled document preparation and bookkeeping while executing translation projects.

Implemented comprehensive L&D initiatives and managed recruitment processes. Focused on quality monitoring and performance management while delivering customized learning solutions.

Assisted guests and partner hotels with reservations and complaints, provided technical support, and led product onboarding and partner support initiatives.

Managed key accounts and general ledger operations for major IT companies, performed reconciliations, and facilitated department migration.

Managed destination and property owner accounts, created SEO-aligned content, and handled localization and proofreading tasks.

Master's Degree in Human Resources Management, focusing on strategic HR practices and organizational development.

Master's Degree (M.A.) in Human Resources Development, emphasizing talent management and employee development strategies.

Master's Degree in Translation and Linguistic Mediation (Spanish - German), focusing on language proficiency and translation techniques.

State Examination (B.Ed. & M.Ed.) in Grammar School Teacher with a major in Political Sciences (Law) and Biology.