Himalayas logo
FP
Open to opportunities

Fransisca Puri Puspaningrum

@fransisca

Hospitality professional with 8+ years delivering customer-focused sales and operations.

Indonesia
Message

What I'm looking for

I seek a growth-oriented role in hospitality or sales where I can apply reservations, client relationship, and revenue-management skills within a collaborative, fast-paced team.

I am an efficient hospitality professional with over eight years' experience across hotels, travel, and renewable-energy sales. I combine customer service, reservations expertise, and B2B relationship management to drive revenue and client satisfaction.

At Tolero Renewables Indonesia I coordinate wholesale and online sales while supporting clients and maintaining long-term relationships, handling both in-person and virtual meetings. Previously I managed reservations, front-desk operations, and guest relations at multiple hotels, resolving complaints and improving service delivery.

My background includes domestic ticketing and airline reservations, tour leadership, upselling and daily revenue management, and use of hotel and airline reservation systems. I bring strong communication, multitasking, attention to detail, and teamwork to every role.

I am seeking a new challenge that values fast thinking, strong verbal communication, and opportunities for growth within a collaborative company culture.

Experience

Work history, roles, and key accomplishments

MH

Front Desk Agent

MG Suites Hotel

Feb 2017 - Aug 2017 (6 months)

Managed online and phone reservations using hotel reservation software and handled guest complaints professionally to ensure timely resolution and guest satisfaction.

Education

Degrees, certifications, and relevant coursework

DU

Dian Nuswantoro University

Bachelor of English Literature, English Literature

2009 - 2014

Grade: GPA: 3.25

Activities and societies: Tour leader experience

Completed a Bachelor of English Literature with focus on hospitality and travel-related communication, graduating with a GPA of 3.25.

GS

Graha Wisata Hotel School

Diploma of Ground Staff Airline, Ground Staff / Airline Operations

Completed a Diploma of Ground Staff Airline program focused on airline reservations and ground operations.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Fransisca Puri Puspaningrum - Sales & Marketing Coordinator - Tolero Renewables Indonesia, PT | Himalayas