At MERAHPUTIHRESTAURANT, I coordinated restaurant reservations and group bookings, including events for groups of 10–130 guests. I worked with clients and departments on menus, table plans, running orders, decor, and other event requirements.
I also handled reservation deposits, maintained customer and hotel databases, and designed and printed restaurant and bar menus using Photoshop. I assisted the operations team with personal and business requests, translation, and procurement sourcing.
At PT. BALI QUAD DISCOVERY TOURS, I answered guest questions about tours, handled complaints, prepared guest administration and insurance forms, and prepared sales reports. Earlier, at PT. GAPURAANGKASA, I checked in passengers, issued boarding passes, and handled baggage check-in.
