FDFrank Dunagan
@frankdunagan
Dynamic operations and sales leader
United StatesWhat I'm looking for
As a seasoned operations and sales leader with over two decades of experience, I have a proven track record of driving operational excellence, sales performance, and team collaboration across diverse industries. With a strong background in team leadership, process improvement, and strategic sales initiatives, I am confident in my ability to contribute to organizational success.
Throughout my career, I have consistently exceeded revenue and growth targets, optimized workflows, and led high-performing teams. My expertise in sales leadership, operational management, and communication has enabled me to foster collaborative work environments and improve internal cohesion and information flow across departments.
I am a results-driven professional with a strong work ethic and a passion for driving growth and improvement. I am excited to leverage my skills and experience to make a meaningful impact in a new Operations Manager role.
Experience
Work history, roles, and key accomplishments
Owner/Sales & Marketing
Promotional Concepts Enterprises
Oct 1998 - Present (26 years 8 months)
Founded a promotional products company, achieving a 30% increase in profitability through effective marketing and operations management. Developed customized campaigns to enhance brand visibility.
Assistant Branch Manager
Dewey Pest Control
May 2023 - May 2024 (11 months)
Led a team of 15 technicians and customer service agents, improving branch operations and achieving a 20% increase in service efficiency. Developed training programs that enhanced customer satisfaction and retention.
Inside/Outside Sales Representative
Western Exterminator Company
Dec 2017 - May 2023 (5 years 5 months)
Generated over $2M in annual revenue, ranking in the top 5% of sales representatives. Developed a sales training program that improved closing rates by 25% and expanded market share by 10%.
Outside Sales Representative (Inspector)
Terminix
Jan 2014 - Dec 2017 (3 years 11 months)
Conducted pest inspections and maintained a 95% customer satisfaction rating. Authored compliance reports and developed client relationships that led to repeat business.
Police Officer
Los Angeles Police Department
Jul 1987 - Jan 1994 (6 years 6 months)
Served in multiple patrol divisions, enforcing laws and maintaining public safety. Contributed to community policing initiatives to enhance public trust.
Telecommunication Operator
United States Army
Jun 1984 - Dec 1985 (1 year 6 months)
Managed military communications, ensuring the security of critical information. Demonstrated technical skills in high-pressure environments.
Education
Degrees, certifications, and relevant coursework
Frank hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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