Open to opportunities

Andrew Parrish

@andrewparrish

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Strategic Ops & Security Leader with 15+ years of experience.

United States

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What I'm looking for

I am looking for a role that values strategic growth and team excellence.

I am a Strategic Operations and Security Leader with over 15 years of experience driving growth, safety, and team excellence. My expertise lies in CRM and operations, where I have successfully implemented Salesforce and HubSpot strategies to enhance customer retention and operational efficiency. I have a proven track record of surpassing sales targets and earning recognition for my contributions to team performance and customer satisfaction.

Throughout my career, I have consulted for numerous independent businesses, providing guidance on operational setup, compliance planning, and workflow optimization. My leadership has resulted in significant improvements in accountability and operational risk reduction. I am passionate about fostering a culture of excellence and continuous improvement within teams, ensuring that we not only meet but exceed our goals.

Experience

Work history, roles, and key accomplishments

Current

Senior Sales Consultant

Current

CarMax

Mar 2022 - Present (3 years 4 months)

Drove 20 percent increase in customer retention through CRM-based lead tracking and personalized follow-ups using Salesforce. Surpassed sales targets for 3 consecutive years, earning Director’s and President’s Club recognition.

Salesforce CRM Customer Retention Sales Targets

Operations, Risk Management & Compliance Manager

Self Employed

Feb 2018 - Mar 2022 (4 years 1 month)

Consulted for 10+ independent businesses and startups, supporting launch strategies, operational setup, compliance planning, and SOP development for 1099-based operations and small retail/service firms. Oversaw daily operations across 8–12 locations, managing inventory, fulfillment, and regulatory compliance while optimizing workflows to ensure sustainable growth and reduce operational risk.

Operations Management Risk Management Compliance SOP Development Workflow Optimization

Retail Store Manager

Payless

Feb 2013 - Feb 2018 (5 years)

Oversaw 500K plus in store operations, driving 15 percent year-over-year revenue growth. Hired, trained, and coached teams to improve productivity, compliance, and accountability.

Revenue Team Leadership Loss Prevention Performance Monitoring