Open to opportunities

Francisca Obiechefu

@franciscaobiechefu

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Proactive customer service and administrative professional skilled in support, research, and productivity tools.

Nigeria

Message

What I'm looking for

I seek a role leveraging customer support, administration, and tech tools in a collaborative company that values service excellence and growth.

I am a dedicated customer service, data entry and administrative professional with hands-on experience delivering prompt, effective client support and contributing to sales processes. I prioritize customer satisfaction and bring strong communication, integrity, and a disciplined work ethic to every role.

My technical toolkit includes Google Workspace, LiveChat, FreshDesk, ZenDesk, HubSpot, AI tools like Gemini and ChatGPT, and video editing suites such as CapCut and Adobe Premiere Pro. I have a proven record in data accuracy, research synthesis, and producing educational video content.

I hold a B.Sc. in Agriculture and certifications in Virtual Assistance and IT Support, and I seek roles where I can apply my problem-solving mindset, administrative strengths, and technology proficiency to improve operations and client outcomes.

Experience

Work history, roles, and key accomplishments

Current

Research / Data Entry Assistant

Current

Jefferson Noel — Barbershop Speaks

Jul 2025 - Present (2 months)

Synthesized research sources to cut research time by ~50%, maintained a 150+ record database with 100% accuracy, and edited 20+ educational videos for students.