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Arianna User

@ariannauser

Proactive financial administrative assistant skilled in operations, client service, and multilingual support.

Netherlands
Message

What I'm looking for

I am seeking a customer-focused administrative role in a collaborative workplace where I can apply multilingual skills, improve operations, and grow in compliance and hospitality functions.

I am a proactive financial administrative assistant with over 2 years of experience in administrative support and operations management, specializing in client registration, cash handling, and compliance reporting. I excel at maintaining accurate records, generating reports, and ensuring adherence to company standards while delivering exceptional customer service in English, Spanish, and Italian.

My background includes front-office operations at a casino, high-volume hotel reception using Opera PMS, event service coordination, and assistant store management where I managed stock, cash accuracy, and upselling strategies. I bring a detail-oriented, team-focused approach that improves operational efficiency and strengthens customer relations.

Experience

Work history, roles, and key accomplishments

IA

Receptionist

Ibis Budget Amsterdam Airport

Apr 2023 - Jan 2025 (1 year 9 months)

Managed check-ins/check-outs for 100+ guests daily, processed reservations and billing using Opera PMS, and generated daily reports to improve front-desk efficiency.

NL

Waitress F&B

NH Conference Centre Leeuwenhorst

Jul 2022 - Mar 2023 (8 months)

Delivered customer service during large-scale events and coordinated between service and kitchen teams to ensure smooth event operations.

Education

Degrees, certifications, and relevant coursework

CM

Conservatory of Music

Diploma, Music

2017 - 2019

Studied music at a conservatory in Tenerife with coursework in music theory and practice.

CS

Conservatory of Music, Humanities and Social Sciences

Diploma, Piano Studies

2017 - 2018

Completed piano studies at the Conservatory of Music, Humanities and Social Sciences in Tenerife, focusing on performance and theory.

Tech stack

Software and tools used professionally

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