Arianna User
@ariannauser
Proactive financial administrative assistant skilled in operations, client service, and multilingual support.
What I'm looking for
I am a proactive financial administrative assistant with over 2 years of experience in administrative support and operations management, specializing in client registration, cash handling, and compliance reporting. I excel at maintaining accurate records, generating reports, and ensuring adherence to company standards while delivering exceptional customer service in English, Spanish, and Italian.
My background includes front-office operations at a casino, high-volume hotel reception using Opera PMS, event service coordination, and assistant store management where I managed stock, cash accuracy, and upselling strategies. I bring a detail-oriented, team-focused approach that improves operational efficiency and strengthens customer relations.
Experience
Work history, roles, and key accomplishments
Customer Service & Operations Assistant
Fair Play Casino
Feb 2025 - Present (8 months)
Spearheaded daily front-office operations including client registration, cash handling, and compliance reporting, ensuring precise records and adherence to company standards.
Receptionist
Ibis Budget Amsterdam Airport
Apr 2023 - Jan 2025 (1 year 9 months)
Managed check-ins/check-outs for 100+ guests daily, processed reservations and billing using Opera PMS, and generated daily reports to improve front-desk efficiency.
Waitress F&B
NH Conference Centre Leeuwenhorst
Jul 2022 - Mar 2023 (8 months)
Delivered customer service during large-scale events and coordinated between service and kitchen teams to ensure smooth event operations.
Assistant Store Manager
Trekpleister
Apr 2021 - Jul 2022 (1 year 3 months)
Oversaw daily store operations, managed stock and cash register accuracy, and executed upselling strategies to boost revenue.
Education
Degrees, certifications, and relevant coursework
Conservatory of Music
Diploma, Music
2017 - 2019
Studied music at a conservatory in Tenerife with coursework in music theory and practice.
Conservatory of Music, Humanities and Social Sciences
Diploma, Piano Studies
2017 - 2018
Completed piano studies at the Conservatory of Music, Humanities and Social Sciences in Tenerife, focusing on performance and theory.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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