Feyisayo Odupitan

Responsible for merchandising activities within the store. Ensured products were displayed effectively to attract customers and maintain store standards.

Conducted thorough product reviews, providing detailed feedback on various items. Contributed to product improvement by identifying strengths and weaknesses.

Managed high volumes of inbound calls from shareholders, addressing account inquiries and updating information with 100% accuracy. Provided support to bereaved relatives, explaining necessary procedures and offering guidance.

Provided essential support to merchandising operations, ensuring efficient product flow and display. Assisted in maintaining visual standards and stock levels.

Consulted with clients to create customized cake designs and catering preferences, ensuring high levels of satisfaction through personalized service. Developed and implemented feedback mechanisms to continuously improve service delivery.

Provided comprehensive operational guidance and administrative support to a creative management consultancy. Managed office budgets, ordered supplies, and addressed staff queries to ensure a productive work environment.

Coordinated and scheduled meetings, travel calendars, and events for clients and staff. Resolved client complaints and inquiries, ensuring high levels of satisfaction.

Liaised with clients and engineers to ensure project requirements for lining and coating applications were met. Managed all project communications and documentation, including proposals, quotations, and invoices.

Ensured excellent training service through effective advertising, liaison, and follow-up processes. Managed training events to provide a high-quality learning experience.

Organized staff training, orientation sessions, workshops, and various activities. Managed office supplies, vendors, and maintained the reception and office areas.

Completed a Basic Management Development Course, enhancing foundational management skills and understanding key principles of organizational leadership and operations.

Undertook a certificate program focused on professional cake baking and decorating. Developed expertise in various baking techniques and artistic decoration for pastries.

Completed a course on Effective Customer Relationship Management specifically tailored for the Telecommunications Industry. Gained insights into strategies for building and maintaining strong customer relationships.

Earned a Bachelor of Arts degree in Religious Studies. The curriculum involved in-depth analysis of religious texts, traditions, and their societal impact.