
fernando bello
@fernandobello
I build AI-powered product and operations systems that drive measurable growth.
What I'm looking for
I've led product and operations at Smart Age Solutions, RedPocket Mobile, iFood, OLX, and L'Oréal, building consumer platforms, data products, and AI-enabled workflows that deliver measurable commercial results. I ship Agentic AI in production, from real-time ads monitoring and voice agents to lead-generation tools and automated outreach.
I've increased checkout conversion by 46%, cut fraud loss by 86.53%, grew a cashback platform's user base by 1,000%, and raised Kiehl's email marketing sales by 1,300%. I work hands-on across SQL, data warehouses, APIs, UX, and launch execution while building teams, coaching PMs, and turning strategy into scalable operations.
Experience
Work history, roles, and key accomplishments
Director of Product & Operations
Smart Age Solutions
Apr 2025 - Present (1 year 6 months)
Leading product and operations, shipping Agentic AI integrations and AI voice agents, and driving business growth with 20%+ revenue increase and 90% client retention.
Director of Product Management
RedPocket Mobile
Aug 2023 - Apr 2025 (1 year 8 months)
Led AI chatbot development with Google Cloud, built data warehouse and BI stack, and shipped unified checkout that lifted conversion 46% and improved app store rating from 1.6 to 4.4.
Led two squads and three PMs across financial, payments, retail, and partners tribes, built a retail-pickers platform from monolith to microservices, and designed an anti-fraud rule that cut money loss by 86.53%.
General Manager (CPO)
Smart Age Solutions
May 2017 - Mar 2021 (3 years 10 months)
Ran Brazil office, reported to CEO in NY, led hiring and operations, and cut website launch time by 85% while growing website deliveries by 130%.
Product Manager
Lemoney
Oct 2016 - May 2017 (7 months)
Drove affiliates pricing, CRM KPIs, and roadmap for a cashback platform, achieving over 1000% user base growth in five months.
Product Owner
OLX
Jul 2014 - Sep 2016 (2 years 2 months)
Owned product strategy, P&L, and CRM for a large classifieds marketplace, optimizing campaigns through CTR/CPC/CPL/ROI and using SQL-driven insights.
Senior Online Marketing Analyst
L'Oréal Outsourcer
Feb 2013 - Feb 2014 (1 year)
Performed email database analysis and segmentation for Kiehl's and Lancôme e-commerce, and monitored competitive pricing, achieving a 1300% increase in Kiehl's email marketing sales.
Education
Degrees, certifications, and relevant coursework
Harvard Business School
Business Strategy, Business Strategy
Completed Business Strategy program at Harvard Business School in 2023.
Fundação Getúlio Vargas
MBA, Marketing
Earned an MBA in Marketing from Fundação Getúlio Vargas in 2014.
PUC-Rio
Bachelor of Arts, Industrial Design
Earned a Bachelor of Arts in Industrial Design from PUC-Rio in 2009.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
fcbello.comPortfolio
github.com/fcbello1982Salary expectations
Social media
Skills
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