Open to opportunities

Felicia van Wyk

@feliciavanwyk

Message

Detail-oriented digital PR specialist with strong organizational skills.

South Africa

Message

What I'm looking for

I seek a dynamic role in digital marketing where I can grow and contribute to impactful campaigns.

I am a dedicated digital PR specialist with a strong background in customer service and production management. My experience spans various roles, including receptionist and production manager, where I honed my skills in client relations, stock control, and digital marketing. I thrive in fast-paced environments and am always eager to learn and grow.

Throughout my career, I have successfully managed social media accounts, created engaging content, and executed outreach campaigns that have significantly increased client visibility. My ability to analyze and report on outreach success has allowed me to optimize strategies and achieve impressive results. I am passionate about leveraging my skills to help businesses grow and connect with their audiences.

Experience

Work history, roles, and key accomplishments

Freelance Digital PR

Flawless Marketing

Oct 2024 - Present (9 months)

Developed and executed outreach campaigns, including filtering contacts, managing email lists, and crafting personalized emails. Negotiated and managed partnerships, monitored replies, and tracked campaign performance.

Outreach Email Marketing Negotiation Performance Tracking Google Workspace Visme LinkedIn

Receptionist and Production Manager

K2020858618 (South Africa) (Pty) Ltd T/A Leatherboyz Automot

Jul 2021 - Present (4 years)

Managed reception and production, including answering calls, generating invoices with Sage Accounting, and updating production boards. Handled social media marketing, client complaints, and managed cash flow and stock.

Production Management Social Media Marketing Digital Marketing Cash Flow Management Quality Control Team Leadership

Receptionist

Leatherboyz CC

Apr 2017 - Present (8 years 3 months)

Managed general reception and switchboard duties, greeted and assisted clients, and generated quotes and invoices using Excel. Updated production boards and managed office and personal filing.

Reception Duties Excel

Sales Assistant

Video Den The Reeds

Apr 2015 - Present (10 years 3 months)

Assisted customers with returns and rentals, managed the cash register, and handled month-end cash float. Performed various administrative duties to support daily operations.

Customer Service Administrative Support

Education

Degrees, certifications, and relevant coursework

Oxbridge Academy

N4 Business and Management, Business and Management

Currently pursuing N4 studies in Business and Management through Oxbridge Academy online. Coursework includes Entrepreneurship N4, Communication N4, Computer Practice N4, and Business Accounting N4, providing a comprehensive understanding of business operations.