Open to opportunities

Phunyezwa Mbhele

@phunyezwambhele

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Marketing and PR specialist with sales, Excel, and event promotion experience.

South Africa

Message

What I'm looking for

I seek a role in marketing/PR or events where I can apply branding, client relations, Excel skills, and grow into greater responsibility.

I am a marketing and public relations specialist with hands-on experience in sales, customer service, Excel-based freelancing, and event promotion. I've driven branding and PR strategies, managed media inquiries, and planned promotional events while maintaining strong communication and client-focused service.

My background includes call centre work, direct sales, freelance Excel and administrative support, and shaping positive client images for events. I deliver results under pressure, work independently or in teams, and bring practical leadership, problem-solving, and design sensibilities to every role.

Experience

Work history, roles, and key accomplishments

Marketing & PR Specialist

Island Marble Events

Aug 2023 - Feb 2025 (1 year 6 months)

Developed branding and public relations strategies, managed media inquiries, planned and promoted events, and maintained positive client image through targeted communication goals.

Branding Public Relations Media Relations Event Planning Communications Strategy Promotion Client Relations

Freelance Excel Specialist

Ever Virtual

Aug 2022 - Jun 2023 (10 months)

Delivered spreadsheet creation and client page management services, handled email correspondence, and provided virtual support to clients on data and administrative tasks.

Microsoft Excel Spreadsheets Client Services Data Entry Virtual Assistance

Sales Representative

Real Promotions

Mar 2019 - Apr 2020 (1 year 1 month)

Sold products and grew accounts by planning daily visits, securing orders, reporting activity and results, monitoring competitors, and resolving customer complaints to sustain sales performance.

Sales Account Management Reporting Competitive Analysis Customer Service

Call Centre Agent

Italk

May 2018 - Oct 2018 (5 months)

Handled inbound client calls, verified and recorded customer information, determined eligibility against requirements, and maintained service quality by adhering to procedures and recommending improvements.

Customer Service Data Verification Phone Communication Quality Assurance CRM