Open to opportunities

Ongeziwe Kolweni

@ongeziwekolweni

Message

Public Relations graduate skilled in social media, content creation, and customer-focused administrative support.

South Africa

Message

What I'm looking for

I seek an entry-level communications or PR role where I can apply social media and admin skills, grow in strategic communication, and contribute to a collaborative team.

I am a Public Relations graduate from UNISA with hands-on experience in retail service, social media management, and administrative support. I have improved customer satisfaction, streamlined operations in fast-paced environments, and reduced errors through attention to detail.

I have completed remote internships and volunteer roles where I created content, scheduled posts, engaged audiences, and tracked basic analytics using tools like Canva and Microsoft Office. I bring strong communication, time management, teamwork, and organisational skills, with a commitment to delivering high-quality service and professional support.

Experience

Work history, roles, and key accomplishments

Current

Service Area Assistant

Current

Pick n Pay

Improved bakery operations by streamlining restocking to ensure 100% availability during peak hours, boosted daily sales through tailored product recommendations, and reduced packaging errors by 30% through quality control.

Retail Operations Customer Service Inventory Management Visual Merchandising Quality Control Sales Support Time Management

Social Media Assistant

Forgood NPO

Oct 2024 - Nov 2024 (1 month)

Assisted with creating and scheduling social media content, engaged with followers by responding to comments and messages, and tracked basic engagement metrics to support account performance (Oct 2024–Nov 2024).

Community Management And Engagement Metrics Canva

Public Relations Graduate

University of South Africa

Feb 2021 - Jul 2024 (3 years 5 months)

Completed a Diploma in Public Relations with coursework in communication, media studies, PR management and event management, and developed practical skills in press releases, campaign planning, and stakeholder engagement (Feb 2021–Jul 2024).

Public Relations Media Relations Campaign Planning Event Management Stakeholder Engagement Communication

Administration Assistant

Alexandra Water Warriors

Apr 2023 - Jun 2024 (1 year 2 months)

Provided administrative support including filing, data capture, correspondence handling, and database updates to maintain accurate records and support day-to-day office operations (Apr 2023–Jun 2024).

Data Entry Office Administration Scheduling Microsoft Office

Social Media Manager

Extralingual

Executed content creation and scheduling for social platforms, increased audience engagement through creative posts and reels, and analysed basic social media insights to inform content decisions.

Content Creation Canva Reels Time Management

Education

Degrees, certifications, and relevant coursework

University of South Africa (UNISA)

Diploma in Public Relations, Public Relations

2021 - 2024

Activities and societies: Developed press releases and campaign planning; practical experience in media relations and strategic communication.

Diploma in Public Relations completed with coursework in communication science, media studies, PR management, marketing, and event management; developed practical skills in press releases, campaign planning, and stakeholder engagement.