Open to opportunities

Yolanda Myoli

@yolandamyoli

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Enthusiastic Public Relations professional with over 3 years of experience.

South Africa

Message

What I'm looking for

I am looking for a role that fosters creativity and allows for professional growth, with a focus on impactful public relations and event management.

I am a dedicated Public Relations Specialist with over three years of experience in public relations, event organization, and stakeholder engagement. My journey has equipped me with a proven ability to develop and implement digital marketing strategies that enhance brand visibility, leading to successful events and effective communications. I thrive in dynamic environments, managing multiple projects simultaneously while ensuring quality and timely delivery.

Throughout my career, I have demonstrated strong organizational skills and creativity, which I am eager to bring to enhance company communications and public relations efforts. My experience includes roles such as Customer Service Agent and Administrative Clerk, where I delivered exceptional customer service and optimized departmental workflows. I have also coordinated public relations initiatives and marketing campaigns that significantly increased online engagement and visibility for the organizations I have worked with.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Agent/Administrative Clerk

Current

City of Cape Town

Jun 2024 - Present (1 year 1 month)

Delivering exceptional customer service, resolving queries efficiently and enhancing client satisfaction. Managing administrative tasks, ensuring the smooth operation of daily activities within the revenue department.

Customer Service Administrative Support Workflow Optimization Documentation Management Customer Satisfaction

Registration Assistant

Electoral Commission of South Africa

Aug 2022 - Aug 2022 (0 months)

Supported the voter registration period by managing registrations and assisting in the smooth operation of processes. Exhibited strong organisational skills, optimising departmental workflows and documenation processes.

Voter Registration Process Management Organizational Skills Administrative Support Data Entry

Student Governance Coordinator

Stellenbosch University

Sep 2018 - Aug 2021 (2 years 11 months)

Fostered stakeholder engagement, building robust relationships with various university departments and student bodies. Orchestrated public relations initiatives to enhance the university
’s image and visibility within the community.

Stakeholder Engagement Public Relations Event Coordination Logistics Management

Junior Project Manager

Chenshia Group

Feb 2018 - Apr 2018 (2 months)

Assisted in overseeing project management activities, ensuring timely delivery of milestones and adherence to project scopes. Evaluated financial management strategies to maintain budget compliance and optimize resource allocation.

Project Management Financial Management Budget Compliance Resource Allocation Project Scoping

Public Relations and Marketing Administrator

Nelson Mandela University

Jan 2017 - Dec 2017 (11 months)

Engaged digital marketing strategies that significantly increased online engagement and university department visibility. Managed marketing campaigns and public relations efforts, elevating the university
’s profile within the educational sector.

Digital Marketing Online Engagement Marketing Campaigns Public Relations Brand Management

Event Organizing Assistant Volunteer

Inkanyezi Events

Feb 2016 - Feb 2016 (0 months)

Assisted in the organization of the annual Working World Exhibition, contributing to the event
’s overall success. Supported various aspects of event planning and execution.

Event Planning Logistics Support Team Collaboration

Tables Dealer

Sun International: Boardwalk

Dec 2014 - Jul 2015 (7 months)

Responsible for managing table games and ensuring fair play. Provided excellent customer service to patrons.

Customer Service Conflict Resolution Teamwork

Telesales Agent

Bayport Financial Services: Rivonia

Dec 2014 - Jul 2015 (7 months)

Conducted outbound calls to prospective clients, promoting financial products and services. Achieved sales targets and maintained customer relationships.

Telesales Sales Customer Relationship Management Product Promotion

Education

Degrees, certifications, and relevant coursework

Nelson Mandela University

National Diploma, Public Relations Management

Completed a comprehensive program in Public Relations Management, gaining expertise in media relations, corporate communications, and public affairs. Developed strong foundational knowledge in strategic communication and brand management.

Varsity College

Higher Certificate, Events Management

Acquired practical skills in events management, including planning, coordination, and execution of various events. Focused on logistics, budgeting, and stakeholder engagement to ensure successful event delivery.