Open to opportunities

Felicia Griffith

@feliciagriffith

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Customer-focused technical sales leader driving pipeline quality and deal acceleration.

United States

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What I'm looking for

I seek a role where I can accelerate revenue through structured qualification, partner alignment, and enablement, within a collaborative, growth-oriented team.

I am a technical sales and customer success professional with 5+ years owning early- to mid-funnel pipeline quality across digital sales motions. I specialize in opportunity qualification, deal orchestration, and partner alignment to sustain deal momentum and protect revenue outcomes.

At Microsoft (via Accenture) I accelerate partner opportunities by removing blockers, strengthening deal quality, and maintaining forecast integrity; I coach sellers, scale repeatable qualification standards, and surface insights that improve funnel health. Previously, I generated the majority of early-stage leads and helped meet sales targets in roles at Omnico Group and NCR.

I hold MS-900 certification and am pursuing AZ-900, and I bring a pragmatic, enablement-first approach to sales operations and customer success—focused on structured discovery, risk identification, and clean handoffs to downstream teams.

Experience

Work history, roles, and key accomplishments

Current

Partner Connection Manager

Current

Microsoft (via Accenture)

Oct 2025 - Present (4 months)

Own deal acceleration across in-flight partner opportunities by removing blockers, strengthening deal quality, and maintaining forecast integrity to protect revenue outcomes.

Partner Management Pipeline Acceleration Forecasting Cross Functional Collaboration

Solutions Advisor

Microsoft (via Accenture)

Oct 2022 - Oct 2025 (3 years)

Owned early-stage pipeline quality by qualifying opportunities, enabling sellers with prioritization signals, and coaching new hires to ensure clean handoffs to downstream sellers.

Opportunity Qualification Pipeline Management Coaching Data Analysis Sales Enablement

Marketing Business Development Manager

Omnico Group

Mar 2022 - Jun 2022 (3 months)

Drove early-stage pipeline growth generating 80%+ of new business leads and implemented repeatable prospecting processes that contributed to achieving 65% of targeted sales goals.

Business Development Lead Generation Campaign Execution Prospecting Event Marketing ROI Optimization Cross Functional Collaboration

Inside Sales Specialist

NCR

Jan 2021 - Mar 2022 (1 year 2 months)

Supported pipeline growth in the hospitality segment by identifying opportunities, configuring complex solutions, and achieving 100% of assigned KPIs while maintaining forecast accuracy.

Inside Sales Configure Solutions Forecasting KPIs Customer Relationship Management Deal Progression

Payment Specialist

NCR

Apr 2020 - Jan 2021 (9 months)

Supported enterprise merchant implementations by aligning customer needs with payment capabilities, contributing to closing new accounts by 70% and enabling long-term adoption.

Customer Onboarding Technical Sales