I;m looking for a place in which I can excel at and can show off my skills as an agent.
FULooking for a job
FXM User
@federicomart
I'm Federico Martinez, 3 years of experience in customer service and technical support.
HondurasWhat I'm looking for
I have 3 years experience in customer service and support, I also studied for 3 years a bachelor in digital animation and interactive design.
I have experience as a Team Support and as a top service agent in various companies.
Experience
Work history, roles, and key accomplishments
IBI handled reservations, took customer needs, and gave options for the customers to choose from.
TWMedical Interpreter
The Workloop
Mar 2024 - May 2024 (2 months)
Medical Interpretation for patients around the U.S, complied with HIPPA regulations and provided clear and literal interpretation.
STI was a team support for the whole floor as well as multiple teams. Oversaw team coachings and administered KPI rulings for improvement.
STI was a customer support agent, a I entered all of the data relating to customer complaints and call drivers.
Technical support was given when necessary.
Education
Degrees, certifications, and relevant coursework
SSShadai School
Bachelor in Sciences and Humanities
2017 - 2020
Grade: 8-11
Availability
Looking for a job
Location
HondurasAuthorized to work in
Salary expectations
10k-50k USD
Job categories
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