Alessandra Carbajal

I am a dedicated professional fluent in both Spanish and English, with a strong background in customer service and communication. My experience as a Customer Service Agent at ResultsCX has equipped me with the skills to handle inquiries effectively, provide support, and resolve issues with empathy and patience. I take pride in my ability to remain calm under pressure and actively listen to the needs of others, ensuring that every interaction is positive and productive.

With a Bachelor's Degree in Sciences and Humanities and a GPA of 4.0, I have a solid educational foundation that complements my practical experience. I am particularly passionate about roles that involve translation and content moderation, as I believe these areas allow me to leverage my language skills and creativity. My goal is to create a fulfilling career that fosters cultural collaboration and continuous learning, while also enhancing my communication skills and personal growth.