Federico Calleriza
@federicocalleriza
I combine medical-student empathy with customer service, sales, and debt-recovery experience.
UruguayWhat I'm looking for
I've managed debt-recovery portfolios at Gestcom SRL, establishing effective telephone communication channels for negotiation and following up on payment agreements.
At Alorica SA, I supported users of a major American corporation by resolving customer issues through software-based solutions, handling technical queries, and managing complaints. I also provided personalized advice and sold complementary services while maintaining a positive customer experience.
Previously at Charrua Store SRL, I replenished stock, maintained store presentation, assisted customers one-on-one, finalized sales, processed payments, and coordinated e-commerce packaging and shipping.
I'm a medical student with a humanistic and commercial background, bringing empathy, active listening, adaptability, negotiation, and a problem-solving mindset to customer-facing and portfolio-management work.
Experience
Work history, roles, and key accomplishments
Debt Collector
Gestcom SRL
Jan 2025 - Present (1 year 8 months)
Managed portfolio for a national company, recovering pending payments and establishing effective communication channels for debt negotiation via telephone. Followed up on payment agreements and managed debtor wallet.
Education
Degrees, certifications, and relevant coursework
Escuela y Liceo Elbio Fernandez
High School Diploma, General Studies
2014 - 2020
Completed high school education at Escuela y Liceo Elbio Fernandez from 2014 to 2020.
Tech stack
Software and tools used professionally
Availability
Location
UruguayAuthorized to work in
Job categories
Skills
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